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Port Elizabeth: Foreign Exchange Teller

Job Description

About the Role

As a Foreign Exchange Teller at our branch in Port Elizabeth, you will be responsible for providing exceptional customer service to clients with holiday or business-related travel requirements. You will work closely with customers to understand their needs and provide solutions that meet their requirements, while also promoting our company’s products and services. This is an exciting opportunity to join a trusted brand in the industry and contribute to our success.

Key Responsibilities

  • Servicing customers with holiday or business-related travel requirements in line with Company’s Category 2, Authorized Dealer with Limited Authority (ADLA) license as mandated by the South African Reserve Bank (SARB)
  • Process transactions on Company point of sale system whilst up selling and cross selling company products, service and digital channel offerings
  • Provide excellent customer service to ensure customer retention and promote the company as a trusted brand in the industry
  • Attend to customer queries promptly and perform relevant escalations until resolved
  • Promote Omnibus and Hotel B1 Services where possible or relevant
  • Remain up to date with office administration & general housekeeping Cash management disciplines, including daily reconciliation, balancing, control and accountability of all value
  • Ensure all cash is accounted for, stocked into the point-of-sale system and secured in the safe at all times before leaving the branch
  • Adhere to risk management and security protocols
  • Verify and ensure that all customer information and documentation is protected and secure

Requirements

  • Sound computer skills
  • Eye for detail
  • Great communications skills and interpersonal skills
  • Customer services orientated
  • Confidentiality
  • Self-Motivation & ability to work un-supervised
  • Team player, participation and support
  • Flexibility in working hours, days or locations
  • Own vehicle due to possible rotational shifts

Qualifications

None specified.

Salary & Benefits

No information available.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Nelson Mandela Bay

In Nelson Mandela Bay, South Africa, the sales industry is generally thriving, with a strong demand for skilled professionals to drive revenue growth and expand customer bases. Typically, companies in various sectors such as retail, manufacturing, and technology are looking to hire sales representatives to build relationships, identify new business opportunities, and drive sales targets.

When it comes to salary expectations, it’s common for entry-level sales positions to offer a broad range of R200 000 to R400 000 per annum, depending on the company size, industry sector, and individual experience. However, salaries can vary significantly based on factors such as performance, sales volume, and level of seniority. Generally, experienced sales professionals in Nelson Mandela Bay can expect to earn between R500 000 and R1 million per annum, although this range may be affected by individual circumstances.

Common skills required for sales roles in Nelson Mandela Bay typically include strong communication and interpersonal skills, the ability to build relationships, product knowledge, negotiation, and problem-solving abilities. Additionally, many companies place a strong emphasis on technical skills such as CRM software proficiency, data analysis, and market research skills. Other valuable skills may include adaptability, resilience, and a willingness to continuously learn and develop new sales strategies.

The retail and technology industries are among the most common sectors that employ sales professionals in Nelson Mandela Bay, with other areas such as financial services, manufacturing, and pharmaceuticals also having a significant presence. In these industries, sales representatives play a crucial role in driving revenue growth, identifying new business opportunities, and expanding customer bases.

For those looking to launch or advance their careers in sales, common progression paths include taking on additional responsibilities, such as managing teams or leading sales initiatives. Many companies also offer training programs and development opportunities to help employees build their skills and expertise. With a strong work ethic, a willingness to learn, and a focus on delivering excellent customer service, individuals with the right skills and attitude can enjoy successful and rewarding careers in sales roles in Nelson Mandela Bay.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Eastern Cape Central, Jobs in Nelson Mandela Bay, Jobs in Port Elizabeth

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