Job Description
About the Role
We are an established industry leader in transport and relocations with a national presence in all major cities. We focus on developing our staff internally, offering excellent opportunities for long-term growth within the company. We are seeking a highly organized and experienced Receptionist and Administrator to join our team.
Key Responsibilities
- Answer high-volume incoming calls in both fluent Afrikaans and English.
- Respond to general telephone and email queries.
- Assist with managing a busy national switchboard.
- Process and issue invoices.
- Send relevant documentation to customers and follow up on incomplete information.
- Perform general office administration duties.
- Undertake ad hoc responsibilities as required.
Requirements
- Matric/Grade 12 qualification.
- A tertiary qualification or currently pursuing part-time tertiary studies (preferable, but not required).
- Previous experience as a Receptionist, Switchboard Operator, Call Centre Agent, or in a similar role.
- Proficient in Microsoft Office.
- Well-spoken in Afrikaans and English, with excellent written communication skills.
- Professional and confident telephone etiquette, with a positive and energetic attitude.
- Must be mature, possess strong interpersonal skills, and be able to handle difficult clients effectively.
- Must have a driver’s license and reliable transport.
Qualifications
- Matric/Grade 12 qualification
Salary & Benefits
We offer a competitive salary and excellent benefits package. Please note that the specific details of our compensation structure are not included in this job posting, as they were not mentioned in the original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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