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Pretoria: Retail Supervisor – Brooklyn Mall

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Job Description

About the Role

We are seeking a confident and hands-on Retail Supervisor to support store leadership in driving sales, delivering top-tier customer service, and ensuring smooth daily operations at our Brooklyn Mall location. If you have a passion for retail and a talent for leading teams on the floor, we want to hear from you.

Key Responsibilities

  • Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
  • Support daily store functions including opening/closing, cash-ups, stock control, and visual merchandising.
  • Handle customer queries and escalate issues where needed.
  • Assist with team coaching, shift planning, and performance feedback.
  • Ensure store standards, health & safety, and company policies are maintained.
  • Monitor and report on sales performance and staff productivity.

Requirements

Minimum 12 years experience in a retail environment, with some supervisory or team-leading experience. Strong communication and interpersonal skills. High level of reliability, initiative, and attention to detail. Ability to lead by example and work well under pressure.

Qualifications

Matric essential; a relevant retail or business qualification is an advantage.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Tshwane

When it comes to the retail and wholesale sector in Tshwane, South Africa, the job market is generally competitive, with a high demand for skilled professionals to manage day-to-day operations and drive sales growth. Typically, this includes roles such as store managers, logistics coordinators, and supply chain specialists who are responsible for ensuring efficient inventory management, customer service, and order fulfillment. Often, these positions require strong communication and problem-solving skills to effectively work with suppliers, customers, and internal teams.

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The typical salary range for retail and wholesale professionals in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, entry-level roles may fall within the R30 000 – R50 000 per annum bracket, while senior positions or those in larger corporations may command salaries ranging from R80 000 – R150 000 per annum or more. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances and employer needs.

Common skills required for retail and wholesale roles include strong communication and interpersonal skills, the ability to work independently and as part of a team, basic computer literacy, attention to detail, analytical thinking, and problem-solving abilities. Additionally, knowledge of inventory management systems, supply chain logistics, and customer relationship management is often beneficial in these types of positions.

The retail and wholesale sector employs professionals across various industry sectors, including financial services, technology, manufacturing, and e-commerce. These industries require a range of skills and expertise to manage their day-to-day operations, and retail and wholesale professionals play a critical role in ensuring the smooth delivery of products and services.

For those interested in pursuing a career in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles within companies offer training and development programs to enhance skills and knowledge, while external job postings may highlight opportunities for advancement or specialized roles such as business analysis or operations management. Often, employees who demonstrate strong leadership potential or technical expertise can move into management positions or take on specialist responsibilities.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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