Job Description
About the Role
The General Manager – Engineering / Mining Environment is a critical leadership position responsible for driving business growth, operational efficiency, and regulatory compliance in our oil laboratory, sales team, safety department, and operations. The successful candidate will be expected to balance competing demands while maintaining strong relationships with staff, clients, and suppliers.
Key Responsibilities
- Oversee daily activities across all departments
- Ensure efficient coordination between lab, safety, sales, and operations
- Remove operational bottlenecks
- Ensure work orders are completed on time
- Improve company processes and productivity
- Ensure monthly sales targets are achieved
- Monitor individual sales performance
- Drive new business development
- Ensure client retention and satisfaction
- Hold sales accountability meetings
- Visit key clients weekly
- Maintain strong client relationships
- Resolve escalated client issues
- Maintain strong supplier relationships
- Negotiate pricing and service agreements where required
- Ensure safety files are completed on time
- Balance safety workload with operational needs
- Prioritize safety work based on project urgency
- Ensure compliance without unnecessarily delaying operations
- Lead department staff
- Manage performance expectations
- Support staff productivity
- Resolve departmental conflicts
- Build a culture of accountability and teamwork
- Identify new revenue opportunities
- Improve internal processes
- Support strategic growth initiatives
- Assist director with business planning
Requirements
- STEM Degree (Engineering, Chemistry, Data Science, or similar)
- Minimum 5 years management experience
- Experience in technical services, engineering, or industrial environments is advantageous
- Valid driver’s license
- Strong Microsoft Excel and reporting skills
Qualifications
No formal education or certifications are mentioned.
Salary & Benefits
Salary information is not provided.
Authority Level
The General Manager has authority to:
- Direct daily operational activities
- Set departmental priorities
- Approve operational schedules
- Escalate resource needs to director
- Implement process improvements
How to Apply
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