Job Description
About the Role
As an IT Operations Manager at GMI Advisory in Sandton, you will be responsible for ensuring the smooth day-to-day operations of our ICT infrastructure and services. This includes managing incidents, projects, and reports, as well as maintaining third-party agreements and adhering to service level agreements.
Key Responsibilities
- Managing incidents and that they are logged and resolved
- Managing projects and producing reports
- Support problem and incident management processes
- Manage and plan data centre and related applications
- Manage and plan for business continuity
- Maintain third-party, internal customer and service level agreements
- Ensure that all service level agreements are adhered to
- Assess security, governance and policies against prescribed frameworks
- Manage ICT assets and infrastructure
- Provide regular management reports
- Manage ICT support team and provide team members with clear performance standards
Requirements
- Relevant IT experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong analytical and technical skills
Qualifications
Masters NQF 9 or higher qualification
Salary & Benefits
Salary: [Please note that the original job description does not mention salary, so this section is skipped]
Note: As per the original job description, no salary information is provided. Therefore, I have skipped this section entirely.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in North Johannesburg
As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.
Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.
Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.
For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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