Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
Search Results for: customer service support
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su
Key ResponsibilitiesIdentify and respond to the customers needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relev
Are you passionate about delivering exceptional customer service in the banking industry? Were looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.Key Responsibilities:Handle inc
In this position you`ll be responsible for overseeing the sales operations of a company, providing guidance, and ensuring the sales team meets its targets. Here`s a typical job description for each role.Key Responsibilities:Team Management: Lead and motiva
Our client is looking for a Distribution Services Manager from the beverage industry to join their team in Olifantsfontein, GP. The purpose of this role is to support productivity, customer service, and profit growth by enhancing analytics capabilities and
Hire Resolve`s client is looking for a Field Services Engineer to join their team in East London, Eastern Cape. his person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and o
Hire Resolve`s client is looking for a Application Support Manager to join their team in Port Elizabeth, EC. The purpose of this role is to lead our application support team in delivering high-quality services. This role requires strong collabora
Hire Resolve is excited to announce an opportunity for a skilled Solar Service Technician to join our client`s team in Cape Town. In this role, you will be responsible for the installation, maintenance, and repair of solar energy systems.As a Service Techn
Hire Resolve is currently seeking a Broker Support Administrator to join our clients team in Cape Town. In this role, you will provide administrative support to our broker network, ensuring efficient and effective service delivery.You will be responsible f
Hire Resolve`s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of
The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company`s customer base to drive incremental revenue and increased engagement th
Key Responsibilities: Assist with scheduled maintenance, servicing, and breakdowns alongside a Senior Technician. Install, troubleshoot, and maintain industrial systems. Engage with clients to understand their needs and provide technical support. Ensure co
The role:Build, install, and configure workstations, servers, networking devices and cloud servicesTroubleshooting hardware, OS, and Software related issues on workstations and serversServer management and desktop support (Active Directory, Domain, Windows
The role:Build, install, and configure workstations, servers, networking devices and cloud servicesTroubleshooting hardware, OS, and Software related issues on workstations and serversServer management and desktop support (Active Directory, Domain, Windows
Requirements:2-4 years working experience in a similar role.Valid Driver`s License .A+ and N+ or MCSE/MCITP.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 setup and configure.Good under
JOB DESCRIPTION: Job Title: Support EngineerEmployment Type: &
Leading Automotive Brand in Sandton is looking for an Automotive Workshop Foreman | Junior Service Manager who can also step in as a technician when needed and Junior Service ManagerDuties & Responsibilities:Oversee daily workshop operations and step i
Our client is seeking a Junior IT Engineer / IT Support Specialist to provide technical support, ensure smooth IT operations, and assist in service management.The ideal candidate has strong troubleshooting skills and a customer-focused mindset.Required Ski
Job Summary:We are looking for a proactive and technically skilled IT Support Technician with at least 2 years of experience in IT support and troubleshooting. The ideal candidate will provide technical assistance, resolve IT issues, and support hardware,
Minimum requirements:Grade 12 as a minimum.Desirable -A formal qualification with an appropriate tertiary qualification would be advantageous.Knowledge of customer service principles and practices.Knowledge of relevant computer applications/ systems.Knowle
PRODUCT SUPPORT - MUST have FORKLIFT/DIESEL MECHANICAL TRADE* Capital Equipment/Forklift Industry experience - 3-5 Years* Sales experience/Technical or Product knowledge* MS Office* Accountable for achievement of WORKSHOP Targets* Customer growth through S
Job Overview:This role offers an exciting opportunity to apply accounting expertise while gaining valuable experience in technical and client support. Training will be provided on the relevant software.The purpose of the role is to log, respond to and reso
Hire Resolve`s client is seeking a Senior IT and Security Support Technician that will play a crucial role in ensuring the smooth operation and security of their clients` and their own IT infrastructure. This position requires a highly skilled and experien
Hire Resolve`s client is looking for a dynamic and results-driven Sales Person to join their team in the office products and services industry. The ideal candidate will be responsible for generating new business, maintaining and growing existing client rel
Hire Resolve`s client is looking for a Support Analyst to join their team. The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications suite. Support includes analyzi
Position: IT Support EngineerHire Resolves client is seeking a highly skilled and motivated IT Support Engineer to join their team in Centurion, Gauteng. The successful candidate will be responsible for providing technical support and assistance to end use
A leading plastics manufacturing company situated in the Eastern Cape is urgently seeking the expertise of an experienced Service Account Manager to join their team.The successful incumbent for this position will be responsible for:Maintains staff by recru
Field Service EngineerLocation: PretoriaSalary: R20 000 p.m.The Field Service Engineer will be responsible for meeting and performing the daily service repair needs of the customer`s equipment and driving customer satisfaction through Service Excellence. T
Our client in the Telecommunications Industry is looking for a Service Delivery ManagerPosition Overview:• The SDM will be responsible to ensure that all SLAs are met for our service and support contracts. SDM must maintain communication with clients
Customer Success Manager (Onsite) (6-month contract to go perm)OtherCape Town - Western Cape - South AfricaENVIRONMENT: A well-established digital hub in Cape Town is seeking an onsite Customer Success Manager to join their dynamic team on a 6-month contra
Software Support TechnicianIT - SupportCape Town - Western Cape - South AfricaENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector.
3rd Line Technical Support Engineer (CPT Hybrid)IT - SupportCape Town - Western Cape - South AfricaENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd
IT Network Administrator (2nd Line Support) (Sandton Onsite)IT - SupportJohannesburg - Gauteng - South AfricaENVIRONMENT: A highly technical IT Network Administrator is sought by a cutting-edge Digital Supply Chain Specialist to join its 24-hour 2nd Line S
IT Support Desk Technician (Sandton Onsite)IT - SupportJohannesburg - Gauteng - South AfricaENVIRONMENT: A leading company in Mining Tech seeks a highly ambitious IT Support Desk Technician to join its 24/7 IT Helpdesk team. The role involves monitoring, t
Support Engineer (Active Directory & GPO) (Northern Cape)IT - SupportKimberley - Northern Cape - South AfricaENVIRONMENT: A strong technical Support Engineer is sought by a dynamic Internet Service & Network Specialist to provide cloud infrastructure, data
Service Delivery Manager (PE/Gqeberha)Bloemfontein - Free State - South Africa, Port Elizabeth - Eastern Cape - South AfricaENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the strong organisational & multitasking ability of a Service Del
Support Engineer (CPT Onsite, HP Service Qualifications)IT - SupportCape Town - Western Cape - South AfricaENVIRONMENT: A strong technical & ambitious Support Engineer is sought by a dynamic Internet Service & Network Specialist to be responsible for provi
Duties include: Diagnose and evaluate faults for OEM and dealer vehicles as needed. Perform warranty repairs for dealers when required. Maintain accurate and up-to-date administrative records. Prepare technical reports and assist panel shops with OEM vehic
Are you passionate about enhancing customer experiences and driving engagement? We’re looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey. Key Responsibilities: Develop and implement customer journey
Duties include Offer value-added sales to boost revenue and hit sales target Gather accurate customer info, follow up on ordered parts, and keep customers updated throughout the day. Ensure warranty work complies with manufacturer policies. Stick to dealer
Job Description:We have an amazing opportunity for a Support Desk Engineer in Johannesburg!We require a candidate with:• 5+ years• Matric• Basic working understanding of Linux• Working understanding of email technologies• Working u
Job Description:We have an amazing opportunity for a Technical Support based in Durban!We require a candidate with:• Excellent spoken and written English language skills• Typing speed (>45wpm)• High attention to detail• Sense of urgency
Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture. To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is
To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues
To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking. Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues
Duties:Answering client queries received via phone, email or chatProviding excellent client servicesBeing aware of the clients’ issues and providing solutionsMaintain marketplace reputationReferring queries to other team members if you don’t kn
One of Africas largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Conta
We are seeking a skilled and motivated Technical Field Support Engineer to provide technical support, troubleshooting, and maintenance for our client based in Bedfordview, Jhb.The ideal candidate will be responsible for diagnosing and resolving technical i