Job Description
- Handling incoming calls, screening and transferring calls efficiently
- Assisting customers with product, pricing, and availability enquiries
- Taking accurate messages and conducting stock checks
- Assisting walk-in customers in a professional and friendly manner
- Tracking daily waybills and ensuring timely delivery of goods
- Liaising with customers and couriers to resolve delivery issues
- Preparing documentation for filing and maintaining accurate records
- Filing tax invoices, credit notes, and new customer/supplier accounts
- Updating invoice batches and maintaining filing systems
- Processing supplier invoices and generating GRNs where required
- Reconciling supplier statements with Pastel records
- Assisting with supplier payment schedules and tracking
- Supporting the debtors function, including invoice follow-ups and month-end processes
REQUIREMENTS:
- Proven experience working on Pastel (essential)
- Fully bilingual in English and Afrikaans
- Strong administrative and organisational skills
- Computer literate (Microsoft Office)
- Able to work in a fast-paced environment and handle pressure
- Physically fit and able to lift and move stock daily
- Mature, dependable, and accountable
- Strong attention to detail and accuracy
- Willing to take initiative and work as part of a team
*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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