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South Africa: Reservations Manager – Luxury Game Reserve – Eastern Cape | Lb posted by Kendrick Recruitment

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Job Description

About the Role

Kendrick Recruitment is seeking a strong and independent Reservations Manager for a luxury game reserve based in the Eastern Cape, offering a unique hybrid work setup with flexibility to work three days from home and two days from our head office in Port Elizabeth.

Key Responsibilities

  • Oversee all reservations operations, ensuring efficiency and accuracy
  • Manage reservation enquiries via phone, email, and booking platforms
  • Build and maintain relationships with travel agents, tour operators, and direct guests
  • Coordinate with internal departments to ensure seamless guest experiences
  • Supervise reservations team performance and provide guidance where needed
  • Monitor bookings, cancellations, and special requests to maximise revenue
  • Maintain accurate records, reporting, and reservation system data

Requirements

  • Proven experience in reservations management within luxury hospitality or safari lodges
  • Strong knowledge of reservation systems and processes
  • Independent, proactive, and highly organised
  • Excellent communication and interpersonal skills
  • Ability to work remotely and manage team performance effectively
  • Strong problem-solving and decision-making abilities

Qualifications

  • None specified

Salary & Benefits

  • Salary: R17,000 per annum
  • Hybrid work setup with 3 days remote and 2 days at head office
  • Cellphone, laptop, and internet dongle provided

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

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When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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