Job Description
About the Role
We are seeking an experienced Luxury Travel Consultant to join our high-performing team in Southern Africa. As a key member of our luxury safari and travel company, you will be responsible for converting qualified enquiries into high-value bookings and repeat business, while delivering exceptional tailor-made itineraries across Southern Africa.
Key Responsibilities
• Convert qualified enquiries into high-value bookings and repeat business.
• Design and deliver personalised luxury itineraries across Southern Africa.
• Build strong relationships with international clients through professionalism, emotional intelligence, and cultural awareness.
• Maintain extensive knowledge of regional lodge products, travel logistics, routing, and seasonal trends.
• Ensure accuracy and attention to detail across proposals, CRM systems, and all client communication.
• Manage your own sales pipeline while aligning with company processes and standards.
• Deliver exceptional levels of customer service throughout the client journey.
• Collaborate closely with colleagues, management, and operational teams to ensure a seamless travel experience.
Requirements
Minimum 3–5 years’ experience within luxury travel, safari sales, or bespoke travel planning.
Strong working knowledge of Southern African destinations and luxury lodge products, including:
o Botswana
o Zimbabwe
o Zambia
o Namibia
o Mozambique
o Eswatini
o Lesotho
Proven track record in conversions, sales performance, and revenue generation.
Experience using Wetu, Tourplan, or similar CRM and itinerary-building systems.
Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing advantageous.
Fluent in English; additional languages such as German, Italian, Spanish, French, or Dutch are beneficial.
Commercially minded with a strong understanding of margins, profitability, and conversion metrics.
High emotional intelligence with the ability to understand client motivations and build trust quickly.
Strong organisational skills and exceptional attention to detail.
Self-motivated, proactive, and comfortable working independently or remotely.
Calm under pressure with a solution-oriented mindset.
Excellent written and verbal communication skills.
Passionate about Africa, conservation, sustainability, and meaningful travel experiences.
Qualifications
No specific qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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