Job Description
- Matric
- Previous cashier or retail experience (essential)
- Strong numerical accuracy
- Computer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)
- Professional telephone manner
- Ability to handle pressure and multiple tasks
- Experience in paint, hardware or building materials (advantage)
- Honest, disciplined and dependable
- Fully bilingual in Afrikaans and Experience
- Drivers licence preferable
RESPONSIBILITIES
- Cashier & Point of Sale
- Process customer transactions accurately (cash, card, account sales)
- Ensure all accounts are in good standing before supply
- Balance till daily
- Issue invoices and receipts correctly
- Maintain neat and professional front counter
- Telephone & Customer Service
- Answer incoming calls professionally
- Take and relay clear messages
- Assist with basic product queries
- Direct calls efficiently to correct department
- Follow up on customer queries when required
- Technical & Sales Support
- Assist with quotations
- Support colour mixer and sales staff
- Capture orders correctly on system
- Ensure correct pricing and discounts applied
To apply, please send your CV with your salary expectations to zelnapersonastaff.co.za
Please note that only shortlisted candidates will be contacted.
Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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