Job Description
About the Role
Dis-Chem Pharmacies is seeking a Casual Merchandiser for their Gateway store in Umhlanga Rocks. As a key member of our retail team, you will be responsible for maintaining our high standards of merchandising and customer service.
Key Responsibilities
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom is stored and packed in the correct space timeously
- Check that stock on shelves has not reached sell-by date
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Present front shop shelves and products in a neat and visible manner, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Maintain daily physical upkeep of store and merchandise displays
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Provide friendly, helpful and courteous assistance and advice to all customers
- Follow up on out-of-stock queries from customers with the customer service out-of-stock list
- Deal with customer stock queries in a timely manner
- Wear the correct uniform and badge at all times
- Handle merchandise carefully to minimise losses
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Requirements
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
- Bilingual (knowledge of merchandising standards and the FMCG industry) – advantageous
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking (knowledge of merchandising standards and the FMCG industry) – advantageous
- Report bad/suspicious behaviour relating to both staff and customers (bilingual) – advantageous
Qualifications
None mentioned in original job description.
Salary & Benefits
Market-related salary ONLY
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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