• Matric minimum
• Minimum 5-year General Management experience in Hospitality Industry with proven track record within a Luxury Lodge environment
• Formal Hospitality Degree/Diploma preferable
• Excellent communication, customer service & organisation skills, possessing a good command of the English language
• Strong leadership, communication, problem-solving, and organizational skills, along with financial acumen and a customer-centric approach to ensure smooth operations and guest satisfaction.
• Able to multitask and deliver in accordance with company standards.
• Ability to handle pressure, and addressing and resolving conflicts professionally and efficiently if required
• Valid RSA ID
• Valid Driver’s License and Own Vehicle Required
• Knowledge of Game Reserve Operations is required, and one should understand luxury safari operations to ensure the implementation and delivery of luxury standards required at our properties
• Dynamic self-starter
• Personality profile to match relevant skills
• Well presented
• Excellent verbal and written communication skills
• Team player with high level of dedication
• Good negotiation skills
• Proficient in MS Word, Excel and PowerPoint
• Knowledge of OPERA Cloud Systems beneficial, or similar Property Management

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