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Wellington: Night Auditor/Front Desk Clerk posted by Digital Decoded

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Job Description

About the Role

We are seeking a reliable, detail-oriented Night Auditor to join our team at our exclusive Guest House situated on a working wine farm in Wellington. The ideal candidate will be responsible for overseeing the property during nighttime hours, managing late guest arrivals and departures, performing end-of-day financial tasks, and ensuring the safety, security, and comfort of our guests during the night.

Key Responsibilities

  • Perform daily auditing of guest transactions and accounts.
  • Balance and reconcile all revenue streams (accommodation, bar, wine sales, etc.).
  • Generate and distribute daily financial and operational reports.
  • Handle late check-ins, early check-outs, and guest requests during the night.
  • Ensure guest satisfaction by providing professional and friendly service.
  • Monitor the safety and security of the property, including conducting property checks.
  • Liaise with on-call management in the event of an emergency or guest complaint.
  • Prepare for morning handover to the day team.
  • Assist with administrative tasks as required.

Requirements

Previous experience in a similar Night Auditor, Front Office, or hospitality role preferred. Strong numerical and administrative skills with attention to detail. Proficiency in hotel management software (experience with Semper, NightsBridge, or similar systems advantageous). Excellent communication and customer service skills. Ability to remain calm under pressure and handle emergencies professionally. Trustworthy, punctual, and able to work independently. Own reliable transport due to location and working hours. Flexibility to work weekends, public holidays, and night shifts.

Qualifications

No formal education requirements mentioned in the original job description.

Salary & Benefits

Salary information not provided in the original job posting.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Drakenstein

In the Drakenstein area, the catering and hospitality industry is a significant contributor to the local economy, with many establishments offering a range of services from fine dining to casual meals and events. Typically, jobs in this sector are available in various capacities, including front-of-house staff, kitchen assistants, and management positions. Generally, these roles require adaptability, strong communication skills, and attention to detail.

Salary ranges for catering and hospitality roles can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles can command higher salaries, often ranging from R60 000 – R120 000 or more. However, these figures are only a rough guide, and actual salaries may differ based on individual circumstances.

Common skills for success in catering and hospitality include excellent communication and interpersonal skills, the ability to multitask and work under pressure, strong attention to detail and organisational abilities, and a passion for providing exceptional customer service. Typically, employers also look for candidates with experience working in food service or hospitality environments, as well as relevant certifications or training.

Industry sectors commonly employing catering and hospitality professionals include the tourism and leisure sector, corporate hospitality, fine dining establishments, and event management companies. These industries often require flexible scheduling and adaptability to meet changing demand. In addition to these traditional sectors, there is also a growing demand for catering and hospitality services in non-traditional settings, such as healthcare facilities and educational institutions.

For those looking to advance their careers in catering and hospitality, opportunities exist for training and development, including formal education and vocational training programs. Typically, experience in management or supervisory roles can lead to promotion to department head or general manager positions, while continuous learning and professional development are essential for career progression in this field. By focusing on building relevant skills and gaining industry experience, job seekers can position themselves for success in the catering and hospitality industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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