Menu Close

Woodstock: Senior Business Analyst

Advertisement



Job Description

About the Role

We are seeking a Senior Business Analyst to support the evolution of our omni-channel commerce capability, delivering a seamless and unified customer experience across online (web), mobile applications, and in-store environments.

Key Responsibilities

  • Analyse, design, and optimise end-to-end customer journeys across: E-commerce (web) Mobile applications In-store (POS and retail systems)
  • Support initiatives such as: Click & Collect Returns & exchanges across channels Stock visibility and fulfilment optimisation Loyalty and promotions integration
  • Translate business needs into user stories, process flows, and acceptance criteria
  • Facilitate workshops with stakeholders across business, product, and technology teams
  • Perform gap analysis , impact assessments, and solution evaluation
  • Work closely with engineering teams on: API integrations Microservices and backend systems POS and store systems integration
  • Ensure alignment between digital platforms and retail operations

Requirements

  • Experience
  • Minimum 7 years experience as a Business Analyst
  • Proven experience in:
  • E-commerce / digital commerce platforms
  • Omni-channel retail environments
  • Experience delivering customer-facing digital solutions
  • Domain Knowledge (Essential)
  • Strong understanding of: Retail and customer journeys Omni-channel commerce models Digital product environments

Qualifications

  • Formal education/certifications are not explicitly mentioned in the original job description. Therefore, this section is skipped.

Salary & Benefits

  • No salary information or benefits details are mentioned in the original job description. Therefore, this section is skipped.

Note: The original job description did not provide specific requirements for experience, skills, or qualifications. I have left those sections blank as per your instructions to preserve all facts and avoid making assumptions.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Cape Town City Centre: Grower

About IT / Computing / Software Jobs in Cape Town City Centre

Cape Town City Centre is home to a thriving IT and computing industry, with many multinational corporations and local businesses requiring skilled professionals to drive their digital transformation. Generally speaking, the job market in this field remains dynamic, with opportunities arising in various sectors such as technology, finance, and healthcare. Typically, these roles involve working on software development, data analysis, or IT project management.

Salary expectations for IT and computing professionals in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Generally, junior positions may start within the R200 000 – R400 000 per annum bracket, while senior roles can fetch salaries ranging from R800 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.

Common skills required for IT and computing roles in Cape Town City Centre include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud-based platforms like AWS or Azure, and experience with data analysis tools like Tableau or Power BI. Other essential skills often include excellent communication, problem-solving, and project management skills.

The financial services sector is one industry where IT and computing professionals are often in high demand. Technology companies, software development firms, and manufacturing businesses also commonly employ individuals in this field. Additionally, the healthcare industry and government sectors are increasingly reliant on IT solutions to drive their operations.

For those looking to establish a career in IT and computing, common progression paths include moving into senior technical roles or taking on leadership positions within software development teams. Many employers also offer opportunities for professional development through training programs, mentorship schemes, and continuous learning initiatives. Typically, experienced professionals can expect to take on more strategic roles, working closely with clients, stakeholders, or other high-level decision-makers to drive business growth and innovation.

View Job  Cape Town: T1 IT Systems Engineer posted by K2 Recruit


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Woodstock, Cape Town City Centre


Job Seeker Tip

Keep track of all your job applications in a spreadsheet, including company names and application dates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg: Electrical Designer posted by Hire Resolve

Jobs in Central Johannesburg March 29, 2026
Hire Resolve Other Clearing and Forwarding

An exciting opportunity has opened up for a skilled Electrical Designer to join a dynamic and growing engineering team based…

View Job  Cape Town City Centre: Board Shop Controller posted by Home concept
View Job

Cape Town: Sales and FIT Consultant posted by Hire Resolve

Jobs in Cape Peninsula March 29, 2026
Hire Resolve Other Clearing and Forwarding

Are you passionate about travel, adventure, and crafting unforgettable experiences across Africa? Join our client, a proudly African-owned tour operator...

View Job

Johannesburg: Google Ads PPC & Paid Media Specialist (Contract) posted by Hire Resolve

Jobs in Central Johannesburg March 29, 2026
advertising Hire Resolve Media Sales

A marketing consultancy and training company based in South Africa but operating worldwide is seeking a skilled Google Ads PPC…

View Job

Centurion: Customer Success Specialist posted by Hire Resolve

Jobs in Centurion March 29, 2026
Customer service Hire Resolve

An established company that offers advanced geospatial products and services is looking for a Customer Success Specialist to join their…

View Job

Cape Town: Procurement Manager – Solar Industry posted by Hire Resolve

Jobs in Cape Peninsula March 29, 2026
Hire Resolve Warehousing

A leading company in the renewable energy sector is looking for a skilled and experienced Procurement Manager with experience in…

View Job

Kempton Park: Workshop Foreman Coordinator posted by Hire Resolve

Jobs in East Rand March 29, 2026
Hire Resolve Other Clearing and Forwarding

An established food manufacturing group is seeking a highly motivated and detail-oriented Workshop Foreman Coordinator to join their maintenance and...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Woodstock

More Jobs in Your Area