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Cape Town City Centre: Assistant Villa Manager

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Job Description

About the Role

The ideal candidate will support the day to day operations, ensuring a seamless, high end guest experience that reflects the property’s intimate and exclusive setting. This role requires a hands on leader who is both service driven and commercially minded, capable of maintaining exceptional standards while guiding the team and responding effectively to the dynamic nature of a luxury boutique environment.

Key Responsibilities

  • Overseeing daily lodge operations
  • Supervising and motivating the team, and ensuring personalized guest interactions from arrival to departure
  • Managing service standards, assisting with revenue generation and occupancy strategies
  • Handling guest feedback and resolving concerns promptly, and making sound operational decisions under pressure

Requirements

  • Tertiary qualification in hospitality management
  • 3-5 years working in a 5 star establishment
  • An a supervisory or management role
  • Self motivated and revenue focused
  • Strong guest relations skills with excellent communications skills (written and spoken)

Qualifications

No qualifications mentioned.

Salary & Benefits

No information available.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

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In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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