Job Description
About the Role
Kendrick Recruitment is seeking an experienced Senior Africa Travel Specialist to join a Luxury Property Group in Johannesburg, where you will curate bespoke guest experiences across Southern and East Africa, combining expert itinerary planning with proactive sales engagement to drive revenue growth.
Key Responsibilities
- Design and sell tailor-made itineraries for guests, including flights, transfers, and accommodation with partner lodges/hotels
- Engage proactively with prospective guests to convert enquiries into confirmed bookings
- Promote upselling and cross-selling opportunities across properties and experiences
- Maintain up-to-date knowledge of properties, rooms, services, and locations
- Stay informed on third-party preferred partners and specialised knowledge of Southern and East Africa
- Achieve or exceed monthly and annual sales targets through direct bookings
- Track and report on sales performance, conversion rates, and revenue metrics
- Identify new business opportunities and contribute to sales strategies and campaigns
- Build and maintain strong relationships with high-value clients
- Manage reservation files from inception through guest departure
- Ensure accurate reservation details in booking and CRM systems
- Confirm bookings via email in a timely manner
- Submit monthly reconciliations and financial breakdowns
- Resolve guest complaints promptly and professionally
Requirements
- Grade 12 certificate (essential)
- Degree or Diploma in Tourism or Hospitality (advantageous)
Qualifications
- None mentioned
Salary & Benefits
- Negotiable DOE
- Commission-based, linked to performance and sales
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Gauteng
In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.
In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.
The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.
For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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