Job Description
About the Role
As a Showroom Manager at homechoice’s Northgate Shopping Centre, you will be responsible for driving sales performance, leading a high-performing team, and delivering exceptional customer experiences. With over 40 years of experience in the homeware industry, homechoice is committed to helping customers create beautiful homes they love. If you’re a results-driven leader with a passion for retail and sales, we’d love to hear from you.
Key Responsibilities
- Drive showroom sales performance against agreed targets, budgets, growth objectives, and comparable store performance.
- Lead daily performance discussions and morning huddles, setting clear sales priorities and daily targets.
- Monitor hourly, daily, weekly, and monthly individual and team performance.
- Coach the team to improve conversion, upselling, cross-selling, average basket value, and acquisition.
- Ensure calling lists are actioned daily to manage cancellations and returns in line with business thresholds.
- Monitor new account performance, pass rates, processed accounts, and average spend, implementing corrective action where required.
- Ensure full execution of monthly promotions, online deals, activations, and campaigns to maximize sales opportunities.
- Attend merchandising and promotional briefings and ensure correct in-store implementation, sign-off, and feedback submission.
Requirements
- Minimum of 5 years experience in a retail, sales-driven environment.
- Minimum of 5 years experience leading and managing teams.
- Proven ability to manage performance, expenses, shrinkage, and customer service.
- Matric (Grade 12) or equivalent.
- A tertiary qualification in Retail, Sales, or Marketing.
Qualifications
- None specified
Salary & Benefits
- Salary details not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in West Johannesburg
In West Johannesburg, the retail and wholesale sector is a significant contributor to the local economy, with many industries employing staff in this field. Typically, job seekers can expect to find opportunities in sectors such as consumer goods, e-commerce, and logistics. These roles often involve managing supply chains, processing transactions, and interacting with customers.
Salaries for retail and wholesale positions in West Johannesburg are generally competitive, but may vary widely depending on factors like experience, company size, and industry sector. Typically, entry-level roles offer salary ranges between R30 000 to R50 000 per annum, while more senior positions can command salaries between R80 000 to R150 000 or more, depending on individual qualifications and performance.
Common skills required for retail and wholesale roles include communication and interpersonal skills, problem-solving and analytical abilities, attention to detail, and basic computer literacy. Many successful candidates also possess experience with inventory management systems, supply chain logistics, and customer relationship management tools. Additionally, knowledge of local laws and regulations regarding consumer protection and industry standards is often an asset.
Industry sectors that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and e-commerce platforms. These roles may involve working with a range of products, from electronics to foodstuffs, and interacting with diverse customer bases.
For those interested in pursuing a career in retail or wholesale, there are many opportunities for growth and development. Typically, entry-level positions serve as a stepping stone to more senior roles, such as team leader or operations manager. Many candidates also choose to specialise in specific areas, like logistics or inventory management, to advance their careers. With experience and additional training, it is possible to progress to roles like procurement manager, supply chain coordinator, or even start one’s own business.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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