Job Description
About the Role
The successful candidate will be responsible for providing administrative support in the Industrial Relations (IR) department, ensuring that all employees are aware of company IR protocols and regulations, and that employees have access to relevant handbooks when needed.
Key Responsibilities
- Assist employees and management with queries and requests
- Use discretion and maintain confidentiality at all times
- Advise management on matters involving conflict between employees
- Perform general administrative duties (filing, etc.)
- Improve communication, cooperation, and planning in the IR department
- Assist in developing company IR protocols, operating procedures, and handbooks
- Maintain and follow company policies, regulations, and procedures related to staff rights and responsibilities
- Ensure all staff members are aware of IR protocols and have access to relevant handbooks
- Work with operations managers on disciplinary action (document preparation, investigations, hearings)
- Support IR and operational managers with CCMA, Bargaining Councils, or Labour Court referrals (representation)
- Provide continuous revision, internal training, and updates on IR and recent case law
- Coordinate external training as necessary
- Assist in managing conflict between parties and employees, including unions and management
- Induct new staff on the code of conduct and IR protocols
- Perform any other duties assigned
Requirements
- Grade 12 / Matric or Equivalent Qualification
- Certificate, degree, diploma, or other relevant experience relating to HR, IR/ER, SA Labour Legislation
- Excellent command of the English language (written and spoken)
Qualifications
None mentioned in original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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