Job Description
- To ensure that sales targets are achieved through aligned and sustainable agent and customer partnerships.
- To be the principal point of contact between the Company and its customers.
- To ensure that current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.
Requirements
- Ability to analyse data and sales statistics.
- Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Strong negotiation and leadership skills.
- Able to manage multiple key accounts without compromising on the quality of services provided.
KEY PERFORMANCE AREAS:
Client Relationship Management:
- Developing trust relationships with a portfolio of major clients.
- Developing and sustaining solid relationships with key customers that bring in the most income for the Company.
- Acquiring a thorough understanding of key customer needs and requirements.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Use Company resources to develop and implement strategic solutions to achieve key clients long-term goals
Sales:
- Play an integral part in generating new sales that will turn into long-lasting relationships.
Reporting:
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Employee Management:
- Employee Recruitment
- Onboarding and Induction of new employees
- Training and Development
- Employee Relations (Discipline in the workplace)
- Performance Management
- Employee Wellness
- Employee Motivation
Other:
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.
- Attend trade shows and marketing events as required.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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