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Grabouw: Customer Supply Chain & Key Account Manager posted by Helderberg Personnel

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Job Description

Key Performance Areas:
Customer Account Management

  • Manage and grow relationships with existing customers
  • Act as the primary point of contact for customer queries, orders, and service-related issues
  • Conduct regular business reviews with key accounts
  • Identify upselling and cross-selling opportunities within current accounts
  • Ensure high levels of customer satisfaction and retention

Sales Management

  • Drive sales targets within the existing customer base
  • Monitor sales performance against budgets and forecasts
  • Negotiate pricing, contracts, and supply agreements
  • Support new product introductions within current accounts

Demand Forecasting & Planning

  • Develop and maintain accurate sales forecasts based on historical data, promotions, and market trends
  • Collaborate with production and procurement teams to align demand and supply
  • Monitor forecast accuracy and adjust forecasts as required
  • Participate in monthly S&OP (Sales & Operations Planning) meetings

Logistics & Supply Coordination

  • Coordinate order processing to ensure on-time and in-full delivery
  • Work closely with warehouse and logistics partners to manage dispatch schedules
  • Monitor stock levels to prevent shortages or overstock situations
  • Resolve delivery or supply chain issues proactively
  • Ensure compliance with customer-specific logistics requirements

Reporting & Administration

  • Prepare sales reports, forecasts, and performance dashboards
  • Track KPIs including revenue, margins, forecast accuracy, and service levels
  • Maintain accurate customer records, pricing structures, and contracts

Requirements

  • Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology or a related field
  • Proven success in sales and marketing roles within the beverage and FMCG sectors
  • In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice or similar products advantageous
  • Strong leadership, communication, and negotiation skills
  • Previous experience in a similar role will be advantageous
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in Western Cape

In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.

When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.

Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.

Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.

For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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