Job Description
About the Role
We are seeking a highly skilled Support Technician to join our team in Pretoria, responsible for providing technical support and administrative assistance to ensure seamless operations.
Key Responsibilities
- Maintain a high level of organization, accuracy, and efficiency in all tasks.
- Coordinate and schedule the manufacturing of genset integration kits.
- Maintain accurate records and compile reports as required.
- Manage internal and external correspondence and ensure prompt, professional responses.
- Develop and maintain effective filing and information management systems.
- Assist with the maintenance of the technical dashboard and support upgrades as required.
- Perform pre-commissioning of systems when needed.
- Conduct quality control inspections and technical checks to ensure compliance and functionality.
- Support installers with remote commissioning of sites and troubleshooting where necessary.
- Assist with the sales process of genset integration units (technical support, documentation, and coordination).
- Provide support to both external and internal clients, ensuring a professional and solutions-driven service.
- Liaise with various departments to ensure seamless delivery and implementation.
- Assist with internal IT-related issues and basic troubleshooting.
- Support general problem-solving and ensure minimal downtime for staff.
Requirements
Technical qualification or relevant experience in electrical, electronics, automation, IT support, or related field. Solar industry experience would be highly beneficial. Previous experience in a technical support / operational support environment (advantageous). Strong administrative and organisational skills. Good understanding of systems, dashboards, and technical documentation.
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not specified.
Note
Only shortlisted candidates will be contacted.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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