Job Description
About the Role
We are seeking a skilled Fraud Investigator to join our team in Johannesburg, responsible for investigating suspected fraud cases across various banking channels. The successful candidate will have strong knowledge of the Banking Industry, Regulations and Financial Crime, as well as AI and Data Analytics skills.
Key Responsibilities
- Investigate suspected fraud cases across accounts, cards, digital channels, wallets, EFT, onboarding, and other banking channels.
- Review transaction patterns, customer profiles, device intelligence, and behavioural indicators.
- Conduct detailed case analysis and document findings in line with internal policies and regulatory requirements.
- Make risk-based decisions on account restrictions, closures, or escalations.
- Manage case queues within agreed SLAs and productivity targets.
- Process payments for case refunds and facilitate the repatriation of funds to agent banks and third parties in accordance with established procedures and controls.
- Prepare formal letters for liability outcomes and respond to requests from customers and external parties in line with established procedures and communication standards.
Requirements
- A Higher Certificate, Diploma, or Degree in Fraud Risk Management, or the successful completion of relevant training courses.
- A minimum of 5 years’ overall experience, including at least 2 years in Banking, Data Analysis, and/or Risk Management.
- Strong knowledge of the Banking Industry, Regulations and Financial Crime.
Qualifications
- Formal education/certifications in Fraud Risk Management.
Salary & Benefits
- Salary: [Salary amount] per annum.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in Gauteng
In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.
When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.
Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.
Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.
For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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