Cape Town City Centre: Commercial Operations, Revenue & Logistics Manager

About the Role

We are seeking an experienced Commercial Operations, Revenue & Logistics Manager to join our team in Cape Town City Centre. The successful candidate will be responsible for driving business growth, improving operational efficiency, and ensuring seamless customer experiences. This is a full-time role with occasional national/international travel.

Key Responsibilities

• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency, and the overall profitability of the business
• Identify efficiencies and cost savings in work processes & systems
• Actively participate in business improvement initiatives and projects
• Overall management of debtors, creditors, processing functions
• Establish and enforce credit control policies and limits, payment disputes/escalations
• Cash flow forecasts, optimise working capital through effective payables management
• Drive continuous improvement in order processing efficiency and turnaround times
• Develop and maintain SOPs for order management processes
• Ensure pricing, discounts, and terms are applied correctly & coordinate with procurement, logistics, & sales team to ensure seamless order fulfilment
• Lead price negotiations with suppliers & approve pricing & profit margin
• Ownership of supplier qualification and audits
• Management of Procurement & Logistics – lead price negotiations with suppliers
• Negotiate service level agreements (SLAs) with suppliers, vendors and third parties
• Negotiate cost/pricing, monitor SLA compliance, vendor performance & cost analysis
• Ownership of supplier/ vendor audits, build and nurture relationships
• Participate in customer meetings and negotiations as required
• Conduct customer price analysis
• Ensure all financial operations comply with company policies and statutory requirements
• Maintain strong internal controls and audit trails producing timely management reports
• Drive process standardisation and system improvements (ERP optimisation)
• Lead operations meetings & ensures statutory compliance for all entities
• Sets specific performance goals and standards & evaluate performance
• Responsible for training and developing staff
• Formulate and document an annual marketing strategy and plan in conjunction with the Head of Business Development and the Marketing Consultant

Requirements

• Relevant commercial tertiary qualification with a min BCom Honours degree
• At least 5 Years experience in similar role ideally in the electronics/technology B2B sales industries, working with resilience & persistence
• Strong understanding of financial and margin management and pricing strategies
• Ability to analyse performance metrics and market trends
• Good understanding of accounting principles & practices, systematic and meticulous
• Demonstrated influencing and negotiation skills, strong communication skills
• Strong leadership skills to coach and lead team confidently
• Understanding of international import supply chain management and distribution
• Knowledge of domestic warehousing and courier operations
• Advanced skills in the use of Microsoft 365 products and ERP systems
• Good prioritising and time management skills
• High degree of professionalism, cultural sensitivity with strong interpersonal skills
• Excellent written and spoken skills in English

Qualifications

None mentioned.

Salary & Benefits

R negotiable dependent on experience.