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Cape Town City Centre: Junior System Support Engineer

Job Description

About the Role

We are seeking a driven and service-oriented Junior System Support Engineer to join our Cape Town team. As a key member of our clients’ IT support, you will be responsible for providing high-quality remote support for desktops (Windows 10/11) and performing occasional client visits for consulting and SLA service.

Key Responsibilities

  • Remote & Onsite Support
  • Provide high-quality remote support for desktops (Windows 10/11)
  • Perform occasional client visits for consulting and SLA service
  • System Maintenance
  • Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools
  • Collaboration & Communication
  • Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery
  • After-hours Coverage (Occasional)
  • Be part of the on-call support team on a rotational basis (under supervision or shadowing)

Requirements

  • 1 – 3 years’ experience in IT Support
  • Valid driver’s licence and your own vehicle (NON-negotiable)
  • Hunger to continuously learn & know what is new in the IT industry
  • Confident remote support skills on Windows 10/11
  • Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP
  • Familiarity with IP addressing, subnetting, basic routing
  • Strong communication skills (written & verbal)
  • Certifications: A, N required Microsoft or Endpoint Security (advantageous)

Qualifications

No formal education/certifications are specified.

Salary & Benefits

Market-related salary, depending on your skills and experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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