Cape Town: Claims Assessor posted by AtripleA recruitment & temps

March 11, 2026 Jobs in Cape Peninsula

AtripleA recruitment & temps

Western Cape

Other Finance/Accounting

Job Description

About the Role

The Claims Assessor role at AtripleA recruitment & temps in Cape Town involves assessing the validity of claims in accordance with client policy documents and ensuring that clients’ claim expectations are adequately addressed and managed.

Key Responsibilities

• To check and validate all GAP claim documents received and to request any outstanding documents

• To follow the claims process and capture the claim information onto the system

• To verify and update any client personal information changes on the system policy record

• To assess the validity of the claim in accordance with the terms and conditions of the client’s policy document and to make the relevant claim notes on the system

• To ensure a clients claim expectation is adequately addressed and managed by applying the TCF principals and effectively communicating with the client or broker regarding their claim

• To meet your daily minimum claim targets with a high level of accuracy and within service turnaround time

• To maintain and update your daily workflow tasks and queue

• To ensure high priority and escalated claims as identified by management are processed within 2 hours

• Interacting with medical aids, hospitals and medical practitioners regarding medical history and accounts required relevant to assessing the claim

• Other administration related functions

Requirements

• Good written and verbal communication skills

• Good negotiation skills and effective in dealing with customers and meeting their expectations

• Good understanding of how medical aids work and operate

• Ability to apply administration principals and work with detail and a high level of accuracy

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• Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills

• Good time management

• Planning and organising

• Works well in a team and independently

• Coping with pressure and setbacks

• Been pro-active and using your initiative

Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in Western Cape

In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.

When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.

Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.

Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.

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For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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