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Cape Town Region: Junior Customer Support & Sales Assistant posted by First Technology Group

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Job Description

About the Role

We are seeking a motivated and customer-focused Junior Customer Support & Sales Assistant to join our dynamic team at First Technology Group in Cape Town. As a key member of our sales operations, you will support daily sales activities, assist customers, and provide administrative support to the sales team.

Key Responsibilities

  • Manage and update the existing customer database.
  • Provide pricing, stock availability, and process sales orders.
  • Assist the external sales team with quoting, stock checks, and email communication.
  • Prepare and send accurate quotations and follow up where required.
  • Handle customer enquiries via phone and email with professionalism and efficiency.
  • Perform basic administrative tasks including filing, answering incoming calls, and document organisation.

Requirements

  • Matric/Grade 12 (essential)
  • Call-centre, retail, or entry-level sales/admin experience beneficial (not required).
  • Strong communication skills and customer-focused mindset.
  • Good organisational skills and attention to detail.
  • Positive attitude, strong work ethic, and willingness to learn.

Qualifications

  • None mentioned

Salary & Benefits

  • Not mentioned in original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Western Cape

The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.

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In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.

Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.

The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.

In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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