Cape Town Region: Sales & Marketing Coordinator (Hotel) – Cape Town posted by Phoenix Recruitment

April 10, 2026 Jobs in Cape Peninsula

Phoenix Recruitment

Western Cape

Catering / hospitality

Job Description

About the Role

The Iconic Hotel, based in Cape Town, is seeking an experienced Sales & Marketing Coordinator to join their team. The successful candidate will play a crucial role in optimising the efficiency of the Sales & Marketing Department by providing key liaison support and maximising revenues through all incoming customer queries.

Key Responsibilities

Establish effective customer relationships and handle enquiries and requests either personally or over the phone.
Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals, and following up on the business to ensure revenue.
Handle non-residential conference queries and ensure enhanced business.
Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries.
Ensure an efficient and accurate system, both manual and electronic, for maintaining record of key data and documentation.
Assist the Commercial Sales Manager/Director of Sales with generation of MIS and other departmental reports.
Responsible for the inventory management of all sales aids.
Involved with Health & Safety within the department, anticipating possible and probable hazards and conditions, and taking action to prevent them from happening.
Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.

Requirements

Diploma / Degree from a reputable hotel school
1 Year experience in a similar position

Qualifications

Directly Reports Should be fluent in English.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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