Cape Town: Senior Product Owner – (CONTRACT) posted by PM Connection

January 15, 2026 Jobs in Cape Peninsula

PM Connection

Western Cape

Other Retail

Job Description

About the Role

The Product Owner II is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns products of varying complexities, engaging, and collaborating with product management to execute the product vision, strategy, and roadmap.

Key Responsibilities

Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning and keeping program management informed of progress in achieving team PI objectives.
Continuously refine and sequence the product backlog:
Provide clear direction to the team
Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria.
Ensure all user stories are written and that each user story has acceptance criteria.
Sequence team backlog – Must prioritise work for teams’ main stakeholders with demands for change from other stakeholders.
Ensure team backlog readiness for next iteration (enough user stories / enablers are ready to be worked on in the next iteration)
Include the team in enough of the backlog refinement to ensure familiarity ahead of the next iteration
Ensure the team is familiar with the features being brought into Sprint planning
Collaborate with BEM / Product Manager / Team in the refinement of the Program Backlog
Keep BEM / Product Manager informed of progress in achieving team Sprint objectives
Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities:
Provide clear solution direction to the agile team.
Apply economic decision making.
Sequence user stories based on team PI objectives.
Balance PI objectives with local team requirements.
Ensure team backlog readiness for next iteration.
Include the team in backlog refinement.
Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups, and system demos.
Participate in relevant team level events:
Provide vision for iteration planning and participate in iteration Planning
Accept completed work in iteration Demo
Participate in relevant Scrum ceremonies – ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, Sprint Planning, Sprint Review, Sprint Retrospective, daily stand-ups, and system demos.
Track progress towards the release of a product
Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
Ensure a consistent and delightful customer experience across all digital touchpoints of the customer journey.
Provide input and support into the strategic customer experience improvements that help drive customer acquisition, customer retention and conversion.
Actively promote and advocate product features and customer-first product design.
Adhere to and improve customer service levels across businesses and service.
Provide integrated reporting and feedback.

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Requirements

Degree in Business, IT, Engineering, Marketing, or a related field (essential).
Certified Product Owner / certified SAFe Product Owner (essential).
+4 years experience in a Product Owner role, working in an agile team with proven success launching new product features and translating business strategy and analysis into successful consumer products (essential).
Experience collaborating across multi-disciplinary teams to deliver projects (essential).
Strong understanding and experience with analytics and big data (essential).
Commercial experience in digital led business development environment (essential).
Customer user and loyalty experience (essential).
Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) (essential).

Qualifications

Completed degree in a relevant field.

Salary & Benefits

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How to Apply

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About Other Retail Jobs in Western Cape

In the Western Cape, the retail industry is a significant sector, employing thousands of people and contributing substantially to the regional economy. Typically, roles within this field involve supporting sales teams, managing store operations, and providing exceptional customer experiences. Generally, these positions require a combination of business acumen, communication skills, and flexibility.

When it comes to salary expectations for retail positions in Western Cape, it’s difficult to pinpoint exact figures due to the variability in factors such as experience, company size, and industry sector. However, broadly speaking, salaries for entry-level retail roles can range from around R20 000 to R40 000 per annum, while more senior or specialist roles may command salaries between R60 000 to R120 000 per annum. Experience, qualifications, and specific job requirements often influence actual salary ranges.

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Common skills required for retail positions include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, basic knowledge of point-of-sale systems and inventory management, as well as the capacity to adapt to changing sales trends and customer needs. Retail managers may also need to possess strong leadership and analytical skills, while those in more technical roles might require expertise in areas such as supply chain management or data analysis.

The retail industry is a diverse sector, employing professionals in various types of stores, from high-street retailers to specialist boutiques. Financial services sector companies often have large retail operations, while technology industries frequently incorporate e-commerce and digital sales platforms into their retail strategies. Manufacturing companies may also have retail arms for direct sales or product demonstrations.

Career development opportunities exist throughout the retail industry, with many roles offering potential for promotion to senior management positions or specialized departments such as visual merchandising or customer service training. Typically, employees in this field can expect to gain valuable experience and develop new skills through ongoing training programs, which may include leadership development courses, sales strategies workshops, or technical skill-building sessions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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