Job Description
About the Role
The Centurion: Customer Service Specialist plays a critical role in ensuring seamless seed supply chain management for our organization. This position requires an individual with excellent planning and organizational skills, as well as experience in imports or exports, to drive business growth and customer satisfaction.
Key Responsibilities
- Ensure seeds are available on time, in the right quantity and quality in accordance with planning.
- Take care of forecast and sales planning and provide insights into key planning KPIs such as Mind the Gap, destruction lists, and turnover loss.
- Manage the import (and export) of seeds for both commercial and breeding purposes.
- Follow up on changes in import (and export) and phytosanitary regulations.
- Inform Sales Representatives, Crop Specialists, and Account Managers about availability and pending orders, and share with Specialist Customer Service where applicable.
- Confirm receipt of trial seeds and manage the distribution of seeds per Sales Representative.
- Manage quality information of received batches and take actions such as arranging tests when needed.
- Maintain the Virtual Warehouse.
- Process authorization for protocols of goods to be locally destroyed and launch credit note requests in coordination with the local Controller.
- Manage varieties and articles in the assortment for ERP planning.
Requirements
- Tertiary qualification in Agriculture, Logistics or Administration
- Minimum 3 years’ work experience
- Excellent planning and organizational skills
- Previous experience in imports or exports would be advantageous
- Attention to detail and accuracy is critical
- Good communication skills in English are essential
- General computer skills as well as Excel would be an advantage
- Previous experience within the seed industry would be nice to have but is not critical
Qualifications
- Formal education/certifications: None mentioned
Salary & Benefits
- Salary information not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Tshwane
The transport, logistics, and warehouse industry is a vital sector in Tshwane, providing essential services to the nation’s economy. Typically, this field is driven by the growth of international trade, e-commerce, and manufacturing industries. Generally, jobs in this sector are available across various sectors, including technology, financial services, and manufacturing.
When it comes to salary expectations for transport, logistics, and warehouse positions in Tshwane, broad ranges can be provided, but actual figures may vary significantly based on factors such as experience, company size, industry sector, and location. Typically, entry-level roles may fall within the range of R30 000 to R60 000 per annum, while more senior or specialized roles may command salaries ranging from R80 000 to R150 000 per annum. Commonly, salaries for this type of role are also influenced by factors such as union rates and cost-of-living adjustments.
Common skills required for transport, logistics, and warehouse positions include a valid driver’s license, experience with vehicle management systems, knowledge of warehouse operations, basic IT skills, and analytical thinking. Typically, proficiency in English is essential, as well as good communication and problem-solving skills. Additionally, many employers also require candidates to be physically fit and able to work in a fast-paced environment.
The industries that commonly employ transport, logistics, and warehouse staff include the technology industry, manufacturing sector, financial services sector, and retail sector. These sectors often have large warehouses, distribution centers, or fleet operations that require skilled personnel to manage.
Career development opportunities are available for those seeking advancement in this field. Typically, employees can progress from warehouse supervisor to senior manager roles within a company, while specialized skills such as supply chain management or logistics coordination can lead to career paths in consulting or start-ups. Often, experience working in logistics roles can also provide opportunities for relocation or transfer to other parts of the country or even abroad.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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