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Centurion: Workshop Supervisor / Senior IT Support Technician posted by Manpower Group

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Job Description

About the Role

Manpower Group is seeking a skilled Centurion: Workshop Supervisor / Senior IT Support Technician to join our team. As a key member of our operations, you will oversee daily workshop activities and technical support, ensuring seamless client experiences and efficient workflow processes.

Key Responsibilities

  • Oversee daily workshop activities and technician workflow
  • Allocate and track jobs based on priority and deadlines
  • Monitor job progress and resolve delays or bottlenecks
  • Ensure proper documentation, organisation, and turnaround times
  • Act as escalation point for IT issues (hardware, networking, Microsoft 365)
  • Perform diagnostics, repairs, setups, and configurations
  • Support client environments (desktops, printers, networks, backups)
  • Assist with remote and onsite support when needed
  • Guide and support junior technicians
  • Ensure productivity, accountability, and process adherence
  • Reduce reliance on management for daily operations
  • Provide updates, feedback, and technical recommendations
  • Maintain professional and responsive client interactions
  • Maintain accurate tickets, job notes, and records
  • Support workflow processes, asset tracking, and supplier coordination

Requirements

  • 3–5 years’ IT support / desktop / MSP experience
  • Strong knowledge of Windows, hardware, printers, and troubleshooting
  • Microsoft 365 administration experience
  • Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi)
  • Valid driver’s licence and own vehicle
  • Fluent in English and Afrikaans
  • Ability to manage multiple priorities under pressure

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Salary information not provided.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Technician Jobs in Gauteng

The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.

Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.

Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.

The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.

Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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