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Durban: Compliance Manager

Date 2024-12-14
Job Title Compliance Manager
Employer
More Information
Salary 650000 Annually
Category Manufacturing
Location eThekwini
/ Durban

Job Summary

This leading provider of Business Process Outsourcing solutions delivers exceptional customer service, operational efficiency, and innovative solutions to clients. They are currently looking for a Compliance Manager to join their team. The successful candidate would be responsible for: Develop and implement compliance strategies and policies Be up-to-date with ISO Standards that includes: ISO9001, ISO27001, ISO22301, ISO45001 and ISO14001 Support and maintain positive relationships with relevant regulatory bodies Management and testing of business continuity plans Evaluate the efficiency of controls of business and improve them continuously thorough internal audits. FCA compliance with all reporting and structural requirements Ensure the Senior Management Team are always aware of key risks Lead the development of the quality improvement and performance strategy Create and support the overall vision, strategy and execution plan for compliance and continuous improvement Identify opportunities for strategic improvement Communicate performance and progress to our leadership team Apply evolving best practises, develop continuous improvement plans and make appropriate and cost-effective recommendations to improve operational delivery Education: Relevant qualification Job Experience & Skills Required: 3 to 5 years` experience APPLY NOW

Compliance Manager position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-12-14 in the Manufacturing category

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Durban: Compliance Manager

Date 2024-12-09
Job Title Compliance Manager
Employer
More Information
Salary TBC
Category It Computing Software
Location eThekwini
/ Durban

Job Summary

Critical to this role will be driving a culture of Operational Excellence, focussing on insights and continuous improvement with a need to be an “out of the box thinker”. You will be instrumental in overseeing the Group Compliance function, working collaboratively with internal stakeholders, operational leads and our clients to ensure compliance is thoroughly embedded. You will also be responsible for ensuring that the business achieves regulatory compliance across all business functions while identifying, managing, and controlling business risks. Key responsibilities for this role: Develop and implement compliance strategies and policies. Be conversant in ISO Standards that include: ISO9001, ISO27001, ISO22301, ISO45001 and ISO14001, maintain all ISO Standards and accreditations and associated internal policies and procedures. Support and maintain positive relationships with any relevant regulatory bodies. Management & Testing of Business Continuity Plans and lead Gold Team. Evaluate the efficiency of controls of business and improve them continuously thorough internal audits. Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues. Draft, modify and implement company policies. FCA Compliance with all reporting and structural requirements. Oversee and Manage business PCI compliance. Ensure the Senior Management Team are always aware of the key risks, that there is timely progress in mitigating those risks to within risk appetite, and embed a risk aware culture. Lead the development of the quality improvement and performance strategy ensuring we have robust governance arrangements in place and client insights Create and support the overall vision, strategy and execution plan for compliance and continuous improvement Focus quality initiatives on a proactive upstream insight rather than reactive fixes. Identifying opportunities for strategic improvement via engagement with colleagues across the business Communicate performance and progress to our leadership team Ensuring consistency and alignment to a standard way of working Influence and inspire the business at all levels to create motivated and engaged, quality-focused operational delivery Applying evolving best practises, develop continuous improvement plans and make appropriate and cost-effective recommendations to improve operational delivery and client relationships Deliver cost efficiencies and increase in Customer Satisfaction Scores Essential

Requirements:

Education and Qualification: Good written, numeracy, verbal and presentation skills Proficient in MS Office applications and PC/Keyboard skills Strong understanding of Data Protection including GDPR and POPIA Acts Preferred Ideally ISO certifications experience Skills, Knowledge and Capability: Essential Experience in a Contact Centre, compliance or risk management role. Knowledge and understanding of the ISO Standards and audit procedures Experience of risk management / frameworks Excellent verbal and written communication skills Strong relationship building skills Ability to work in a fast-paced changing environment High level of attention to detail and commitment to accuracy and service excellence Commercially focused with an understanding of how compliance impacts the success of the wider business Have the ability to produce both detailed reports for operational consumption and also appropriately summarised Exec level and client reports Must be able to maintain a strong working knowledge of the wider Contact Centre operation, including operation relationships with clients to be able to continually add value to the wider business Excellent working knowledge of data protection legislation, how it impacts the business and data subjects, including enforcement, liabilities and sanctions and the role of data controllers/processes.

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Compliance Manager position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-12-09 in the It Computing Software category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Posted in Jobs in Durban, Jobs in eThekwini

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