East London: Regional Portfolio Manager

About the Role

The Regional Portfolio Manager will be responsible for overseeing the operational and property management of our East London region, ensuring high customer service standards, and driving business growth through effective marketing and advertising strategies.

Key Responsibilities

• Oversee tenant management processes to maximize rental income and minimize vacancies.
• Manage tenant relationships and ensure high customer service standards.
• Oversee lease agreement processes and ensure compliance with company procedures.
• Monitor property performance through key indicators such as vacancy levels, cost-to-income ratios, and maintenance recoveries.
• Oversee property maintenance plans and building condition audits.
• Develop and implement marketing and advertising strategies to maximize occupancy.
• Contribute to the preparation of annual budgets and regional performance targets.
• Identify and manage new business opportunities to support company growth.
• Ensure effective implementation of company systems and operational processes.
• Prepare and manage operational budgets for the region.
• Monitor expenditure and ensure adherence to company financial policies.
• Identify, analyse, and manage operational and financial risks.
• Lead and manage regional staff performance, development, and work allocation.
• Oversee HR reporting requirements, including monthly submissions.
• Ensure compliance with company policies, procedures, and quality standards.
• Ensure adherence to Occupational Health and Safety regulations.

Requirements

• Degree or BTech (advantageous)
• Minimum 5 years experience in a senior management role
• Property management experience is advantageous

Qualifications

• Formal education/certifications not specified