Eden: XCE Store Manager posted by Unique Personnel Ltd

About the Role

As a Store Manager at Unique Personnel Ltd, you will play a crucial role in ensuring operational efficiencies and day-to-day operations of our retail store to meet profitability and sales targets while maintaining high-quality customer demand standards.

Key Responsibilities

• Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day-to-day store operations.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts and maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements.
• Completes store operational requirements by scheduling and assigning employees and following up on work results.

Requirements

• Bachelor’s Degree in Business Administration / Sales / Marketing (NQF 7)
• Diploma in Business Administration / Sales / Marketing (NQF 6)
• Minimum 5 years experience in Retail Sales or Marketing
• Up to 3 years of supervisory level experience recommended

Qualifications

No qualifications mentioned.

Salary & Benefits

Salary details not provided.

Compliance

Operates within controls and procedures to ensure the integrity of XCE.

Identifies and monitors risks within own department and area of responsibility.

Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.

Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure.

Customer Service Management

Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.

Represents XCE in meetings with relevant stakeholders.

Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values.

Reports to Management on internal stakeholder related matters.

Staff Supervision

Ensures that all employees have signed performance agreements.

Monitors and measures performance quarterly by conducting employee appraisals.

In collaboration with HR, identifies staff performance objectives, potential areas of development and action plans where necessary.

Ensures ongoing training and development of employees.

Addresses employee relations matters fairly and promptly.

HR Policies in place and adhered to.

Cost and Financial Control

Contributes to the budget preparation process.

Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.

Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and XCE financial guidelines, report deviations to direct Manager.

Explores opportunities to control and reduce costs.

Budget input provided and implementation successful.

Cost saving initiatives presented and implemented.

Waste prevented and expenditure minimized.