Ehlanzeni: HR Business Partner

About the Role

The Ehlanzeni: HR Business Partner role is a critical component of our organisation’s success, requiring an exceptional HR professional to partner with senior leadership and drive a high-performance team culture. The ideal candidate will be a strategic thinker with excellent communication skills, able to navigate complex HR issues with discretion and professionalism.

Key Responsibilities

• Act as the primary HR contact for all day-to-day queries and people matters
• Partner with the General Manager and HODs to reinforce a high-performance, inclusive team culture
• Support the delivery of consistent, human-centred employee experience across departments
• Manage the end-to-end recruitment process, ensuring efficiency and legal compliance
• Lead warm, structured onboarding processes aligned to brand and operational needs
• Support performance reviews, KPIs, probation feedback, and appraisals
• Manage employee relations, including disciplinary and grievance processes
• Engage directly with shop stewards and trade unions, maintaining open, constructive dialogue and supporting wage negotiations and procedural fairness
• Coach managers in handling IR matters with legal and emotional intelligence
• Identify training gaps and coordinate relevant internal and external learning interventions
• Track compliance with skills development and employment equity obligations
• Support succession planning and the development of internal talent pipelines

Requirements

• Diploma or Degree in HR Management / Industrial Psychology (NQF 67)
• 5 years HR Generalist experience, preferably in hospitality or luxury retail/service environments
• Strong working knowledge of South African labour legislation, including unionised environments
• Experience with Sage, ESS or other HRIS platforms

Qualifications

• None mentioned

Salary & Benefits

• Not specified