Franschhoek: Waiter (Wine Estate) – Franschhoek posted by Phoenix Recruitment

February 2, 2026 Jobs in Cape Winelands

Phoenix Recruitment

Stellenbosch

Catering / hospitality

Job Description

Exclusive Luxury Property in Franschhoek is looking for an experienced Waiter. The candidate will be responsible for delivering an exceptional dining experience in line with brand standards. This role ensures that guests receive warm, professional, discreet yet efficient service while maintaining the highest standards of food and beverage presentation. Staff transport available from Franschhoek, Paarl and Stellenbosch. Duties: Greet all guests warmly and professionally Provide friendly, courteous, and professional service at all times. Understand the sequence of service and anticipate guest needs. Be fully aware of your table allocations, dietary requirements, allergies and special requests during service by ensuring that you pay careful attention to the day sheet provided where all guest details will be noted. Inform the kitchen of any guest food requirements or allergies in accordance with standards. Have a complete knowledge of the menu and wine list to confidently assist guests. Assist guests with non-menu requests, responding positively and accommodating where possible. “Sell” rather than “order take” by recommending dishes, wines, and upselling menu items. Handle guest complaints and comments professionally, escalating them to the Restaurant Manager / MOD when necessary. Familiarise yourself on each shift with the day sheet and any events (function sheets) applicable to your shift to be well prepared and informed to deliver a high-quality service. Ensure all tables are cleared, cleaned, and reset in accordance with Leeu Collection standards. Perform cleaning tasks as required, including polishing cutlery and glassware, cleaning floors, fridges, windows & service areas i.e. buffet stations. Assist with monthly stock take as and when requested by the Restaurant Manager. Assist with restocking of fridges and bar areas Have a full understanding and be able to do set-up’s special events. Accurately enter all transactions into the Easipos system. Requirements: Matric Wine certificate course would be beneficial At least 2-years waitering experience in a high-end Fine Dining Restaurant / Hotel Restaurant Proficiency in POS systems: Easipos preferred. Knowledge of cocktails, spirits, wines, and beverages. Time Management skills Attention to detail Problem-solving abilities Customer Focus Ability to work under pressure

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About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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