Job Description
About the Role
The Control Room Operator role at Mototeam (Pty) Ltd involves monitoring and tracking the company’s rental fleet using a tracking platform, while ensuring vehicles remain within authorised geographic boundaries. This position requires effective communication with internal teams and clients to resolve issues promptly, as well as the ability to de-escalate high-pressure or potentially volatile situations with professionalism.
Key Responsibilities
- Monitor and track the company’s rental fleet using the tracking platform
- Ensure vehicles remain within authorised geographic boundaries
- Assist the recoveries team with client defaults and escalations
- Facilitate towing or roadside assistance in case of accidents or vehicle breakdowns
- Maintain accurate logs and records of all vehicle movements and incidents
- Communicate effectively with internal teams and clients to resolve issues promptly
- De-escalate high-pressure or potentially volatile situations with professionalism
- Contribute to operational excellence and compliance with company policies
Requirements
- Minimum Matric / Grade 12 qualification
- Previous experience in a control room, tracking, or fleet monitoring environment
- Strong telephonic and customer communication skills
- Rational decision-making and problem-solving ability
- Ability to monitor multiple vehicles and situations simultaneously
- Basic computer literacy: Excel, Word, Email, Tracking Platforms
- Calm under pressure and able to de-escalate difficult situations
- Residing in Gauteng, East Rand
Qualifications
None mentioned.
Salary & Benefits
Salary information not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Gauteng
The automotive sales industry in Gauteng, South Africa is typically a dynamic and competitive field, with many companies looking to hire talented professionals to drive their sales performance. Generally speaking, the job market for automotive sales positions in the province has been steady over the past few years, with some fluctuations due to economic trends. However, common industries such as financial services sector and technology industry often require skilled automotive sales professionals.
Typically, salaries for automotive sales positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary ranges for entry-level automotive sales roles typically start around R15 000 to R25 000 per annum, while more senior or specialized roles may command salaries ranging from R40 000 to R80 000 per annum or more. However, these are general estimates, and actual salaries can vary significantly depending on individual circumstances.
Common skills for successful automotive sales professionals in Gauteng include strong communication and interpersonal skills, the ability to build rapport with customers, and a solid understanding of the products and services offered by dealerships. Other essential skills often include sales and negotiation techniques, product knowledge, and technical aptitude (e.g., familiarity with vehicle systems). Additionally, many employers value candidates with excellent problem-solving skills, adaptability, and a customer-focused mindset.
The automotive industry in Gauteng commonly employs sales professionals across various sectors, including but not limited to the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with customers, understanding their needs, and presenting solutions that meet those needs.
Career development opportunities for automotive sales professionals in Gauteng are varied and abundant. Many employers offer training programs, mentorship schemes, and performance-based promotions to help employees advance their careers. Additionally, specialized skills such as franchise management or automotive product knowledge can open doors to senior leadership roles or entrepreneurial ventures. With experience and hard work, talented automotive sales professionals can build a fulfilling and lucrative career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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