Job Description
Key Responsibilities
Salesforce Development & Configuration
- Support the development of Salesforce components using Apex, Visualforce, and Lightning Web Components (LWC).
- Configure standard Salesforce features such as objects, fields, workflows, and validation rules.
- Assist with automating business processes using Flow and other declarative tools.
- Participate in testing, debugging, and deploying new features or enhancements.
Maintenance & Support
- Troubleshoot user issues and system errors within Salesforce.
- Perform regular system maintenance, including data updates and user management.
- Contribute to code reviews and implement feedback from senior developers.
- Document configurations, solutions, and technical processes accurately.
Data & Integration Support
- Support data migration, cleansing, and validation activities.
- Help ensure accuracy and consistency across Salesforce and integrated platforms.
- Assist with connecting Salesforce to other systems and APIs under supervision.
Collaboration & Learning
- Work closely with Administrators, Business Analysts, and Senior Developers to understand business requirements.
- Translate user needs into clear technical tasks and solutions.
- Participate in Agile sprints, team meetings, and planning sessions.
- Proactively pursue Salesforce learning and certification opportunities to grow your skills.
Compliance & Security
- Adhere to company data protection and security policies (POPIA/GDPR).
- Maintain confidentiality when handling sensitive or institutional data.
- Follow coding, documentation, and version control standards.
Skills & Attributes
- Foundational understanding of Salesforce architecture and automation tools.
- Basic knowledge of Apex, SOQL, SOSL, and Lightning App Builder.
- Exposure to Sales Cloud, Service Cloud, or Experience Cloud.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Curiosity and eagerness to learn new technologies.
Qualifications & Experience
- Bachelor’s degree or diploma in Computer Science, Information Systems, or related field (advantageous).
- Salesforce Platform Developer I certification (preferred or in progress).
- 1–2 years’ experience working with Salesforce (internship or junior role).
- Exposure to APIs, integration tools, or AppExchange apps beneficial.
- Experience working in an Agile/Scrum environment is an advantage.
Please note that only suitable candidates will be contacted.
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