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George: Call Center Agents x 6 posted by South Cape Recruitment

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Job Description

What you will need:

  • minimum grade 12 / National Senior Certificate
  • Genuine passion for pets – being a pet owner would be advantageous
  • Experience in sales, customer service or a call center environment
  • High emotional intelligence empathy, and customer first mindset
  • Strong communication skills in English – written and verbal
  • Confidence to ask the right questions and understand customer needs
  • Computer literacy and multitasking ability

Bonus Skills:

  • Excellent intrpersonal and persuasion skills
  • Problem-solving mindset
  • Adaptability and resilience under pressure

Working hours:

  • This role supports the Australian market and requires flexibility to work during Australian business hours. Shifts are scheduled to accommodate time zone differences and may include:
  • Monday to Friday
  • Midnight start – (00:00 to 08:00)
  • Early Morning Start – (03:00 to 11:00)

These hours are subject to change based on business needs and daylight savings – rotates weekly

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Insurance Jobs in Western Cape

The Other Insurance (OI) industry in the Western Cape is part of the broader insurance sector, which has experienced steady growth in recent years due to increasing demand for risk management solutions. Typically, OI roles are sought after by professionals who can provide specialist underwriting and claims handling services to insurers. Generally, these jobs require strong analytical skills and a deep understanding of insurance products and policies.

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Salaries for Other Insurance professionals in the Western Cape vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the R500 000 – R1 200 000 per annum range, although actual figures can be higher or lower, depending on individual circumstances. It’s worth noting that salaries can also vary significantly between smaller independent agents and larger multinational insurers.

Common skills for Other Insurance roles include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, a solid understanding of insurance laws and regulations, and the ability to work effectively in a team environment. Other essential skills may include proficiency in software applications such as policy administration systems or claims handling tools. Generally, professionals with experience in financial services, law, or other related fields can bring valuable skills and expertise to OI roles.

Industry sectors that commonly employ Other Insurance professionals include the financial services sector, technology industry, and manufacturing sector. These industries often require specialized insurance products and underwriting expertise to mitigate risks and protect assets. In addition to these sectors, the healthcare and construction industries are also significant users of OI services.

Career development opportunities for Other Insurance professionals in the Western Cape are generally strong, with many companies offering training and development programs to enhance skills and knowledge. Typically, career progression involves taking on more senior roles within an organization or seeking opportunities in related fields such as underwriting, claims handling, or risk management. With experience and expertise, OI professionals can also consider starting their own independent agencies or consulting practices.

View Job  Pretoria: Manager: IL Client Servicing Call Centre (Insurance) posted by AtripleA recruitment & temps


This information provides general career guidance. Actual salaries and requirements vary by employer.



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