Job Description
he Breakdown Controller is responsible for managing and coordinating all vehicle breakdowns to ensure minimal downtime, cost efficiency, and quick resolution. The role requires effective communication with drivers, service providers, and internal departments while maintaining accurate records of all breakdown incidents.
Key Responsibilities
-
Receive, log, and manage all incoming breakdown calls.
-
Coordinate roadside assistance and towing services.
-
Liaise with service providers, mechanics, and workshops to ensure quick turnaround times.
-
Communicate with drivers, keeping them informed of progress and updates.
-
Track breakdowns and escalate unresolved issues to management when necessary.
-
Maintain accurate records of all breakdown incidents, costs, and resolutions.
-
Monitor vehicle recovery times and implement measures to reduce downtime.
-
Ensure compliance with company policies, health and safety, and transport regulations.
-
Provide daily/weekly/monthly reports on breakdown activities and costs.
-
Assist with general fleet administration when required.
Key Skills & Competencies
-
Strong communication and interpersonal skills.
-
Excellent problem-solving and decision-making abilities.
-
Ability to work under pressure and handle emergency situations.
-
Strong organizational and multitasking skills.
-
Computer literacy (MS Office, fleet management systems).
-
Knowledge of vehicle mechanics and fleet operations (advantageous).
Qualifications & Experience
-
Grade 12 / Matric (essential).
-
Diploma in Logistics / Fleet Management or related field (advantageous).
-
Minimum 23 years experience in fleet, transport, or breakdown coordination.
-
Experience within the automotive/transport/logistics industry preferred.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Quantify your achievements on your CV using numbers and percentages where possible.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Midrand: Financial Accountant – Operations (CA) (POS25291) posted by Emporium Human Capital
Financial Accountant – Operations (CA) (POS25291) Location: Midrand Salary: R 450 000 tot R 550 000 per annum Requirements: CA(SA)…
View JobMidrand: Finance Accountant CA (Reporting & Compliance) POS25289 posted by Emporium Human Capital
Finance Accountant CA (Reporting & Compliance) POS25289 Location: Midrand Salary: R 550 000 to R 650 000 per annum (depending on experience)…
View JobBrits, NW: Hospitality & Lodge Management (Commercial Manager) – POS25285 posted by Emporium Human Capital
Hospitality & Lodge Management (Commercial Manager) – POS25285 Location: Brits, North West Province Salary: R 22 500 per month We’re…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobCenturion: Machine Operator (with Millwright Qualification) – POS25213 posted by Emporium Human Capital
Machine Operator (with Millwright Qualification) – POS25213 Based: Centurion Salary: R10 000.00 – R15 000.00 pm Summary The Machine Operator will…
View JobGoodwood, Cape Town: Assistant Accountant with Xero Experience posted by Emporium Human Capital
Assistant Accountant with Xero Experience (POS25292) Location: Goodwood (Cape Town) Salary: R 20 000 per month Requirements: Accounting Certificate, Diploma,…
View Job
Browse Employers
Job Alerts