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Hazyview: General Manager – Urgently needed posted by Career Pathfinders

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Job Description

Operational Partner/General Manager.World Class 5* Lodge & Spa HazyviewTo lead the restructuring of its iconic Retreat estate in Hazyview, Mpumalanga,Consolidating 13 tented suites, 2 villas, spa, restaurant, and agricultural assets into a high-performance entity.Qualifications:Degree in business/hospitality/management;510 years multi-departmental leadership;10 years Hotel Management experience in 5* properties required.This on-site role reports to the owner.The position priorities hands-on leadership, HR transformation, and operational excellencefinancial understanding is valuable but secondary to proven change management grit.Executive OverviewThe Retreat is undergoing a pivotal clean-slate transition to professionalize operations, optimize the R25m annual turnover, and restore its world-class status.The GM will drive operational consolidation, workforce restructuring (exiting union structures for a high-performance team), and cultural transformation to unify farm and lodge staff.Core ResponsibilitiesLeadership & HRExecute total HR restructure: recruit core team, develop personnel policies, foster trust/accountability to resolve remuneration/tip disputes. Set KPIs for heads of department, ensure legal compliance.Operations & Guest ExperienceOversee day-to-day management for five-star standards across tented suites, villas, spa (SalonBridge), restaurant (Tablet POS), and farm.Conduct daily meetings with heads-of-departments.

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About Tourism/Hospitality Management Jobs in Mpumalanga

Mpumalanga, a province in South Africa known for its natural beauty and rich culture, is home to a thriving tourism and hospitality industry. Typically, job seekers with experience in this field are attracted to the region’s stunning landscapes, outdoor recreational activities, and warm climate. Generally, careers in tourism and hospitality management in Mpumalanga offer a range of opportunities for those passionate about delivering exceptional customer experiences.

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Salaries in the tourism and hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. While broad ranges are difficult to provide, it’s common for entry-level positions to fall within the R20 000 – R40 000 per annum bracket, while more senior roles may command salaries above R80 000 per annum. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, careers in high-end resorts or luxury hotels often come with higher salary packages, while smaller boutique establishments may offer more competitive remuneration.

Common skills required for tourism and hospitality management roles in Mpumalanga include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong understanding of customer service principles. Other essential skills include financial management, marketing, and team leadership abilities. In addition, knowledge of local regulations, cultural sensitivities, and environmental management practices are often valuable assets in this field.

Industry sectors that commonly employ tourism and hospitality managers in Mpumalanga include the financial services sector, technology industry, manufacturing sector, and agriculture. These roles can provide a unique blend of business acumen, customer focus, and operational expertise, making them attractive to job seekers with diverse backgrounds.

For those interested in pursuing careers in tourism and hospitality management in Mpumalanga, career development opportunities abound. Typically, entry-level positions offer a clear path for progression, with senior roles available within 5-10 years of experience. Many organisations also provide training and development programs to enhance skills and knowledge, ensuring that staff are equipped to meet the changing needs of their industries.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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