Hoedspruit: DISPATCH SUPERVISOR posted by Farm Manager SA

• Grade 12 or equivalent
• Diploma or short course in Supply Chain, Logistics, or related field (preferred)
• Short Course in Supply Chain Professional (CSCP) or equivalent
• Short Course in Transportation and Logistics
• BRC/HACCP awareness
• PPECB inspection and sampling procedure training
• Health & Safety, First Aid awareness
• Management/Mentoring and Team Leader Training for Supervisors
• Internal audit and corrective action processes
• Packhouse experience will be an advantage.

 
 
SKILLS AND COMPETENCIES REQUIRED
 
 

• Knowledge of outbound logistics and packhouse operations
• Cold-chain and stock rotation (FIFO) understanding
• Understanding of regulatory compliance: PPECB, BRC/HACCP, transport, and labor law
• Equipment operation awareness: forklift, reach truck, and man hand handling.
• Administrative skills: reporting, deviation tracking, record keeping.
• Organization, planning, and time management
• Ability to supervise and guide operational staff.
• Effective communication with management, peers, and operators
• Staff development, coaching, and motivation
• Decision-making under pressure and adaptability
• Ability to work independently and as part of a team.
• Conflict resolution and coaching
• Adaptability to change under pressure.
• Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with Packsys, transport and warehouse management systems

 
 
KEY ACCOUNTABILITY AREAS
 

• Prevent operational downtime caused by departmental errors, PPECB delays and productivity, ensuring timely support for inspections, market changes, and production adjustments.
• Maintain low absenteeism rates through proactive planning and employee attendance monitoring to minimize operational disruption.
• To prevent truck overloads by applying correct loading patterns, weight distribution, and compliance with legal load limits.
• Efficiency of loading/dispatch to maintain acceptable truck turnaround below 4hours.
• Maintain strict communication with PPECB to ensure all EU line inspections are completed; no pallet pass the catwalk without inspection and the PPECB stamp.
• Results: Health & Safety and Internal Outbound Audits, maintaining operational integrity.
• Oversee the movement of stock across the floor, PPECB inspection area, and staging areas.
• Ensure quality control through accurate load outs to reduce export claims, inland rejections, and overseas quality claim value.
• Ensure correct loading patterns are consistently applied, with loads evenly distributed and verified against weight limits and dispatch documentation before trucks depart.
• Ensure pallet ages remain within protocol limits and issue daily stock deviations and risk alerts to operations.
• Conduct training and development on Outbound, procedures.
• Ensure training completion and compliance with operational standards.
• Ensure high employee retention through mentorship, coaching, and fair performance management processes.
• Reduce number of incidents/accidents among Outbound staff, monitoring morale, and team stability.
• Ensure ethical and transparent data use across all documentation processes, exports, and system integration.
• Resolve operational issues and maintain operational standards.
• Maintain clear and timely communication with, transporters, PPECB and Internal teams.

 
ONLY short-listed candidates will be contacted