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Johannesburg: Commissions Administrator

Johannesburg: Commissions Administrator

Posted on 2025-08-07 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Gauteng  / Johannesburg

Job Summary

Our client is a well-established business in the financial services sector, specialising in comprehensive financial planning and advisory solutions. The company partners with individuals and organisations to provide tailored wealth management, investment, and financial advisory services. Known for their commitment to service excellence, they support clients through innovative solutions and dedicated operational support teams. As a Commissions Administrator, you will be the central point of contact for all commission and income processing, supporting regional operations and ensuring timely and accurate distribution to financial planning partners. Your daily responsibilities will include processing, validation, reconciliation, and communication with internal and external stakeholders, contributing to the smooth running of business operations. Key Responsibilities: Provide general operational and office support to the central business enablement team Manage ordering of office supplies and refreshments for all branches Monitor and action central business email accounts Receive, validate, and process client withdrawals and new account openings Maintain and update the employee commission database Reconcile daily bank statements for commission and fee deposits Process product provider commission statements and manual commission payments Manage commission-related queries from internal and external stakeholders Request and submit invoices and month-end statements to third parties as required Handle suspense entries and commission payments for departed financial planning partners Prepare month-end reconciliation packs for finance Collaborate with finance, MIS, and regional teams for accurate processing Participate in team initiatives and cross-functional support Adhere to company policies and promote a diverse, inclusive environment Perform other duties as required by management Key Attributes: High attention to detail and accuracy Excellent communication and interpersonal skills Organised, able to prioritise and multi-task Deadline-driven with strong problem-solving abilities Trustworthy, with a positive and professional approach Requirements: Driver’s License and Own Vehicle Tertiary education in Finance/ Economics related fields 2-3 years experience in operations, client services, or commission/fee processing Proficiency in Microsoft Office (essential) Solid understanding of financial processes, invoicing, and payments Exposure to the financial services industry advantageous Remuneration: R20 000 – R30 000 (Subject to experience and qualifications) Only shortlisted candidates will be contacted

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Johannesburg: Commissions Administrator

Johannesburg: Commissions Administrator

Posted on 2025-08-07 00:00:00

Employer Unspecified
Category Accounting / Finance
Location Gauteng  / Johannesburg

Job Summary

The Commissions Administrator is required to support the business team in all regions with commission calculations. The incumbent is the central point of contact for all commissions processing / income processing distributed to the Financial Planners. The incumbent plays a critical role in the day-to-day operations interacting daily with Financial Planners, Financial Assistants and the Finance Team, amongst others . Qualifications and Experience Matric is essential Certificate or Diploma in finance / insurance or a related field, is an advantage Minimum of 2-3 years experience in an Operations and Client Services (or similar pressurized) environment or 2-3 years experience in dealing with commission / fee processing and payments as well as exposure to financial processes (invoicing and payments) Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes understanding commission calculations – an advantage Knowledge of the operations and client services environment an advantage Commission Management (75%) Collaboration with the Finance teams Maintenance of the employee database on the commission system Monitor and reconcile the daily bank statement for both Company Advisory and company relating to commission / fee deposits received Receive and process individual product provider commission statements relative to the daily bank deposits received Create and process manual commission payments (i.e. referral business or direct payments from clients for professional services) Query management – with product providers on queries (including both commission file layout queries or individual commission related queries on behalf of Financial Planning Partners) and internal queries received from the regions i.e. Financial Planning Partners etc. Request and submit invoices and month end statements to third parties where necessary Managing suspense entries in line with internal business processes Distribute the total fees / commission in suspense for Financial Planning Partners who have left the company Preparation of month end reconciliation packs for Finance Operational Support (10%) Support the Centre with general office management tasks including reception and facilities Support the Centre with the ordering of stationery / office refreshments for all offices in the Company Monitor the central company e-mail accounts Receive, validate and process Investec CCM withdrawals for clients daily Assist with the opening of new Investec CCM accounts in line with business processes daily Other Duties (5%) Contribute actively to the team and employee initiatives Working collaboratively and supporting other employees in their areas of work when required Adhere to our business values, policies and procedures, contributing to their development to make them more accessible and inclusive Championing diversity in all its forms Any other duties that may from time to time be requested of you Important Relationships Reports to the Head, Operations Interaction with Partnership Operations Managers Interaction with the Partnership Directors and Portfolio Managers Engagement with Financial Planning Partners and their Assistants Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good relationships with all product providers Knowledge Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes understanding commission calculations – an advantage Knowledge of the operations and client services environment an advantage Competencies Computer literacy: Microsoft Office essential Excellent communication skills (both writing and verbal) Customer centricity passionate about client service Well organized and ability to prioritise Starter Finisher sees task through to completion Problem solving skills Deadline driven High attention to detail High levels of accuracy and precision Able to work as part of a team and independent when required Positive CAN DO attitude Ability to multi-task High level of trustworthiness and ability to maintain confidentiality

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