Job Description
About the Role
The General Manager: Operations role at Staff Unlimited Recruitment Pty Ltd is a critical position that oversees the overall operations of our clients’ facilities management and cleaning services. The successful candidate will be responsible for driving business growth, ensuring compliance with Service Level Agreements (SLAs), and maintaining high-quality service standards.
Key Responsibilities
- Obtain profit contribution by managing staff, establishing & accomplishing business objectives & ensuring compliance with SLAs
- Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
- Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives
- Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review
- Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff
- Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities
- Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices
- Maintain quality service through establishing & enforcing organization standards
- Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices
- Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives
- Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
- Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure
Requirements
- NQF Level 7: Degree or Advanced Diploma
- Matric
- Valid Drivers License
- 5 years managerial experience within the Cleaning & Hygiene Services / Facilities Management Industry
- Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems
Qualifications
No formal education/certifications mentioned.
Salary & Benefits
Salary information not specified in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Professions Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.
Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.
Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.
The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.
Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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