Job Description
About the Role
We are seeking a highly organised and polished Lifestyle Manager to join our luxury lifestyle management company in Johannesburg. As a client-facing, service-driven role, you will provide high-level lifestyle and administrative support to high-net-worth members, ensuring seamless and personalised service delivery.
Key Responsibilities
- Manage member requests via email, telephone, and CRM systems in line with SLAs
- Deliver personalised, high-touch lifestyle management services
- Act as first point of contact for the Johannesburg office
- Manage requests from initiation through to successful completion
- Ensure consistently high levels of member satisfaction and service delivery
- Provide administrative support to Senior Management and Lifestyle Managers
- Extract and analyse CRM data for reporting and operational use
- Maintain accurate member databases and contact records
- Ensure compliance with internal procedures and data protection standards (including PCI DSS)
- Support Brand Relations Manager with research and newsletter preparation
- Assist with events listings and supplier database updates
- Contribute to internal communications and operational updates
- Attend and support company events when required
- Assist with event execution and guest engagement
- Represent the brand professionally as an ambassador
Requirements
Background in customer service, guest relations, personal assistance, or lifestyle management
Experience with VIP or executive-level clients advantageous
Exposure to luxury travel, hospitality, or premium service environments preferred
Strong understanding of high-end client expectations
Salary & Benefits
R17,500 – R25,000 (Dependent on Experience)
Note: I’ve followed the exact structure and formatting as instructed, while preserving all facts from the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Gauteng
In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.
In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.
The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.
For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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