Johannesburg: Marketing Manager Assistant Afrikaans Fluent posted by WMS Secure

Marketing Assistant (Qualified Debt Counsellor) Job Description Overview

We are seeking a motivated Marketing Assistant who is also a Qualified Debt Counsellor to support our financial services and debt-relief business. This hybrid role combines marketing coordination with professional debt counselling expertise, ensuring our brand reaches the right customers while maintaining compliance with NCR regulations.

Key Responsibilities Marketing & Lead Generation

• Assist in planning and executing marketing campaigns across digital and traditional platforms.

• Manage social media pages, content calendars, and customer engagement.

• Develop marketing materials, brochures, email newsletters, and promotions.

• Coordinate community outreach, roadshows, and brand awareness events.

• Assist with market research, competitor analysis, and reporting.

• Help optimize lead-generation funnels and follow up on warm leads.

Debt Counselling Duties

• Conduct initial affordability assessments and financial evaluations.

• Provide clients with professional advice on debt counselling processes.

• Prepare and submit debt review applications in accordance with NCR guidelines.

• Communicate with credit providers, attorneys, and payment distribution agencies.

• Follow up on client documentation, proposals, and negotiations.

• Ensure compliance with all debt counselling regulations and ethical standards.

Client Relationship Management

• Respond to customer inquiries in a professional and supportive manner.

• Maintain client records and assist with administrative tasks.

• Educate clients about financial literacy, budgeting, and long-term money management.

Qualifications & Requirements

• Registered and qualified Debt Counsellor with the NCR (valid DC number required).

• Certificate in Marketing, Business Administration, or related field (advantageous).

• Strong understanding of debt counselling laws and procedures.

• Experience in customer service, telesales, or marketing roles.

• Proficiency in MS Office and basic digital marketing tools.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to work independently and meet deadlines.

Competencies

• Professional and ethical conduct.

• Strong organisational skills.

• High attention to detail.

• Ability to handle sensitive financial information.

• Positive, helpful attitude with a client-centric approach