Job Description
About the Role
Lead and oversee operations across our national franchise and depot network in Johannesburg, driving performance improvement and business growth. As National Operations Manager, you will be responsible for developing and implementing operational strategies that support our company objectives.
Key Responsibilities
- Lead and oversee operations across our national franchise and depot network
- Drive linehaul, distribution, collection, and delivery performance across South Africa
- Identify opportunities to improve efficiency, productivity, and profitability
- Partner with franchisees and operational teams to implement best practices and optimise performance
- Monitor and improve key service metrics, ensuring industry-leading customer experiences
- Develop and implement operational strategies that support business growth
- Lead continuous improvement initiatives and operational innovation projects
- Manage major service escalations and drive effective solutions
- Collaborate with Sales, IT, Finance, Customer Service, and Executive Leadership to achieve company objectives
- Ensure compliance with operational, labour, health & safety, and transport regulations
Requirements
- 5 years’ experience within courier, freight, transport, or logistics operations
- Proven leadership experience managing operational teams and multiple sites
- Strong understanding of linehaul, distribution, fleet operations, and courier networks
- Experience analysing operational performance and implementing improvement strategies
- Advanced Microsoft Excel and reporting skills
- Strong commercial awareness and cost-control experience
- Excellent negotiation, communication, and stakeholder management abilities
Qualifications
No specific qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Gauteng
The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.
When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.
Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.
Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.
For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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