Johannesburg: Restaurant General Manager posted by Bianca Consulting

A general restaurant job description includes responsibilities like managing daily operations, overseeing staff, handling customer service, managing inventory, and ensuring compliance with health and safety standards . Required qualifications typically include previous experience (often in management), strong communication and leadership skills, and the ability to work in a fast-paced, flexible environment. Essential soft skills are strong leadership, problem-solving, and customer service, while technical skills can include using point-of-sale (POS) systems and managing budgets. Responsibilities Manage daily front-of-house and back-of-house operations. Oversee and lead staff, including hiring, training, scheduling, and performance management. Ensure a high level of customer service, handling complaints and feedback effectively. Manage inventory and supplies, placing orders for ingredients and beverages. Maintain financial records, including budgeting, payroll, and expense tracking. Ensure all health, safety, and sanitation regulations are followed. Motivate staff and ensure they are performing efficiently, especially during busy shifts. Qualifications and skills Experience: Previous experience in a similar management or supervisory role is often required. A degree in Hospitality Management or Business is a plus but not always mandatory. Leadership: Strong leadership, communication, and problem-solving skills are essential to motivate a team and handle issues. Customer service: A passion for customer satisfaction and excellent service is crucial. Operational skills: Proficiency in managing budgets, labor costs, and inventory is necessary. Adaptability: Flexibility to work various shifts, including nights, weekends, and holidays, is almost always required. Technical skills: Familiarity with POS systems and basic computer usage is important. Physical ability: The ability to stand for long periods and work in a physically demanding environment is required.