Job Description
- Matric, or related qualification
- ESSENTIAL: Diploma or Degree in Business Administration, Office Management, or a related field
- Prior experience in an educational institution or multi-site service organisation advantageous
- Existing relationships with educational suppliers, community organisations or service providers are highly advantageous
- Strong computer literacy (Google Sheets, Excel)
- Excellent written and verbal communication in English
- Ability to professionally represent the COO across all stakeholder groups
- Detail-oriented, deadline-driven and naturally organised
- Exceptional work ethic and a track record of following through without being chased
- Ability to consistently handle sensitive information with total confidentiality
- Adaptability and flexibility to handle shifting priorities and emergencies
DUTIES
- Full management of the COO’s calendar, meeting schedule, and daily priorities
- Preparing agendas, compiling minutes and tracking action items to closure
- Managing emails and correspondence on behalf of the COO
- Serving as first point of contact for school principals, staff, suppliers and external stakeholders
- Researching curriculum trends, competitor schools, regulatory updates and supplier options
- Preparing accurate briefing notes, board-ready reports and presentations
- Managing project & event coordination from planning to execution and post-event reporting
- Building brand awareness
- School Group Reporting & Tracking by compiling weekly and monthly reports
- Submitting accurate, timely and well-presented evidence for internal management meetings
Salary: R negotiable dependent on experience
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About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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