Job Description
About the Role
Placement Point, a renowned restaurant based in Monte Casino, is seeking an experienced General Manager to oversee daily operations of our high-volume restaurant. The ideal candidate will be responsible for ensuring smooth service flow and consistent guest satisfaction while driving sales growth and profitability.
Key Responsibilities
- Direct daily front and back of house operations
- Lead and supervise large teams across FOH and BOH, including recruitment, training, scheduling, performance management, and disciplinary processes
- Oversee sales reporting, GP analysis, labour cost control, cash flow management, and overall financial performance to maintain profitability
- Collaborate with the Head Chef on menu planning, specials, stock levels, food costing, and kitchen coordination
- Manage supplier relationships, procurement, stock control, inventory accuracy, and waste reduction initiatives
- Ensure compliance with health, safety, liquor licence, and hygiene regulations across all departments
- Handle escalated customer complaints, resolve service issues, and maintain strong guest relations
- Implement operational improvements, SOPs, and service standards to enhance efficiency and guest experience
- Oversee facility maintenance, equipment servicing, and general upkeep of the restaurant
- Coordinate events, group bookings, private functions, and promotional activities to drive revenue
- Monitor staff performance, set daily targets, and ensure alignment with service expectations
- Manage cash ups, banking, POS oversight, and financial controls to reduce shrinkage and errors
Requirements
- Full function of the restaurant
- Restaurant Management experience
- Very friendly and bubbly person
- Must be able to work under pressure (very busy restaurant)
Qualifications
- None specified
Salary & Benefits
- Not mentioned in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Johannesburg
The hospitality industry in Johannesburg is one of the largest and most competitive sectors in the city, with a high demand for skilled professionals to cater to the growing number of tourists and business travelers. Typically, job seekers in this field can expect to find opportunities across various establishments, from fine dining restaurants and hotels to event management companies and private estates. Generally, the industry is known for its fast-paced and dynamic environment, requiring staff to be adaptable and proactive.
Salaries for catering and hospitality roles in Johannesburg are generally broad, ranging from R30 000 to R80 000 per annum for entry-level positions, although this can vary widely depending on factors such as experience, company size, and industry sector. For example, staff working in high-end establishments or those with specialized skills, such as pastry chefs or sommeliers, may expect salaries at the higher end of this range. However, it’s essential to note that salaries can differ significantly within these broad ranges.
Common skills required for roles in the hospitality industry include excellent communication and interpersonal skills, attention to detail, and the ability to multitask under pressure. Typically, staff need to be knowledgeable about food, beverages, and wine, as well as have basic knowledge of culinary techniques. Other essential skills include problem-solving, time management, and a strong work ethic. In addition, many employers place a high value on staff with language skills, particularly English and Afrikaans, as these are commonly used in the industry.
The hospitality industry is diverse, with common sectors that employ catering and hospitality roles including financial services, technology, manufacturing, and tourism. These industries often require specialized knowledge and skills, such as event management or conference planning. For those looking to advance their careers, opportunities exist for career development through training programs, mentorship schemes, and promotion from within the organization.
Career progression in the hospitality industry can be challenging, but there are opportunities for advancement into senior roles, such as department heads or general managers. Experienced staff may also consider transitioning into related industries, such as sales or marketing.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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