Job Description
About the Role
Our client, a 5-star Game Lodge in Port Alfred, Eastern Cape Province, is seeking an experienced Food and Beverage / Operations Manager to join their team. The successful candidate will be responsible for managing all areas of the lodge, including food and beverage operations, and will play a key role in driving the broader goals of the lodge.
Key Responsibilities
- Effective leadership, manage and oversee all areas within the Lodge
- Plan and manage the day-to-day operations effectively
- Drive the broader goals of the Lodge in relation to all outlets mentioned above
- Ensure consistent acquisition and maintenance of guests
- Manage Human Resources paperwork for Lodge
- Ensure the required policies, procedures and administrative systems and controls are in place
- Day-to-day guest interaction to receive feedback and actively implement necessary action
- Overseeing and assisting in departmental stock takes
- Adherence to all company practices
- Leading, training and motivating the team
- Drive the lodge’s quality plan and implement all required standards
- Stand-in and perform the duties of an Acting General Manager in the absence of the General Manager
Requirements
- Grade 12
- Hotel School Diploma or similar (pre-requisite)
- Minimum of 2-3 years experience as F&B Manager / Assistant F&B Manager or 3 years experience in an Operations Management position in a 4/5 Star Hotel / Lodge
- Experienced within all different areas of a Hotel / Lodge – particularly Food and Beverage operations
- Polite, friendly person with a strong personality that can think on their feet
- Well-spoken and well-presented individual
- Strong leader who has been in charge of subordinate staff members before
- Computer literate
- Previous experience on Opera and Micros – or similar would be an advantage
Qualifications
None mentioned.
Salary & Benefits
Market-related salary / Highly Negotiable based on experience. Single status Live-in accommodation (8 km away from the lodge).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Eastern Cape
In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.
Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.
Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.
Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.
For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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