Job Description
About the Role
Our client, an established 5 Star Game Lodge in the Eastern Cape Province, is urgently seeking a Food and Beverage / Operations Manager to join their team. The lodge has 10 rooms and offers a unique and immersive experience for its guests. As the right candidate, you will be responsible for ensuring that all aspects of the lodge’s operations run smoothly and efficiently, allowing our client to focus on delivering exceptional guest experiences.
Key Responsibilities
- Effective leadership, manage and oversee all areas within the Lodge
- Plan and manage the day-to-day operations effectively
- Drive the broader goals of the Lodge in relation to all outlets mentioned above
- To ensure consistent acquisition and maintenance of guests
- The managing of Human Resources paperwork for Lodge
- Ensure the required policies, procedures and administrative systems and controls are in place
- Day-to-day guest interaction to receive feedback and actively implement necessary action
- Overseeing and assisting in departmental stock takes
- Adherence to all company practices
- Leading, training and motivating the team
- Drive the lodge’s quality plan and implement all required standards
- To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
Requirements
- Grade 12
- Hotel School Diploma or similar (prerequisite)
- Minimum of 2-3 years experience F&B Manager / Assistant F&B Manager or 3 years experience in an Operations Management position in a 4/5 Star Hotel / Lodge
Qualifications
- Completed Hotel School Diploma or similar
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Eastern Cape
In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.
Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.
Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.
Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.
For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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